Senior Manager II, Program Management - International Marketplace - Cross Border Fulfillment & Supply Chain

Position Summary...

What you'll do...

As a Senior Program Manager within the International Marketplace Development Team, you will be responsible for discovery of partners that can help drive the strategic initiatives of the team such as growing GMV particularly by attracting strategic sellers via the partnerships as well as utilizing partners to fill functionality needs for the international marketplace sellers. Beyond discovery the Senior Manager II role will be responsible for launching partnerships from kickoff to go-live as well as managing the post launch activities such as measuring the success of the partnership, areas for improvement as well as potential areas of expansion of the partnership.

To drive international marketplace partnerships, the Senior Manager II role will be collaborating with multiple stakeholders across the Markets, International Teams, US Teams and more. 

Some challenges of the role entail managing multiple partners in varying stages of launching and post go-live.  The launching of a partnership as well as management entails an extensive and thorough process with many tasks required as well as with many dependencies on coordinating and collaborating with multiple stakeholders.  Many of the steps required involve detail review of agreements and documentation from partners. The role requires a high level of organization and time management skills to manage the daily priorities and time sensitive requirements.

An Associate will make an impact in this role by:

• Delivering results of launching the partnerships in their scope of responsibility while knowing when to escalate issues as well as when to share best practices from their partnership launch journeys

• Knowing how to dive deep into understanding a partner’s functionality and how it delivers impact and benefit to the International Marketplace strategic initiatives

• Being a strong communicator across multiple stakeholder groups

The role will be key in executing Walmart’s cross border trade e-commerce strategy. You will be a CBT Champion and represent Walmart international marketplaces and the cross border trade business across Walmart business and partners.

WHAT WE’RE LOOKING FOR:

You’ll sweep us off our feet if…

• You have successful experiences leading partnership launches from kickoff through launch.

• You are detailed oriented with an eye to raise concerns and recommended solutions.

• You thrive in constantly evolving, fast-paced, dynamic environments.

• You’re results oriented with a proven track record of leadership and taking ownership that produces exceptional results.

• You build trust quickly and can lead by influence.

• You have experience in communicating to multiple stakeholders and delivering leadership ready updates about progress and impacts.

• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

• You have experience in cross border or international ecommerce.

• You  have experience in utilizing analytics to manage success of launched partnerships.

• Nice-to-have: Spanish

You’ll make an impact by:

• Driving progress and successful completion with the partnership launches assigned; management of multiple initiatives and tasks occurring simultaneously.

• Communicating progress to Manager and Stakeholders and ensuring timely escalations are occurring to prevent partnership launch delays or unexpected changes.

• Continual review of objectives and ensuring the partnerships in the pipeline and or launched are supporting the Team direction and objectives; if they are not proposing recommended solutions to drive and support the Team direction and objectives.

• Working with partners to forecast, measure and report results of projects, co-marketing events, business reviews with stakeholders, addressing escalations related to partnerships and overall support and management of partnership. 

• Building relationships with key decision makers: Develop relationships with key influencers and decision-makers, along with internal stakeholders and working teams to develop business plans that exceed expectations.

• Become and expert in the management of International Marketplace Partnerships and a go-to for internal and Market Teams.

• Assisting or leading non-partnership specific initiatives as needed, such as managing projects or tasks related to P&L for the Team, analyzing revenue and financial models, process improvement initiatives and more.

• Continuously improve the process for launching and managing partnerships by recommending and incorporating lessons learned.

• Thinking creatively: Explore and innovate! Develop and test new partnerships or services that create shared value for sellers, customers, and Walmart.

• Being a part of a fun, fast-paced team that works hard and delivers results!

Job Description

People Development:

• Leads others directly and indirectly to execute business objectives. Coaches team members and provides feedback to enhance skills, knowledge, and work performance. Have performance and career development conversations. Maintains team motivation and engagement.

Process Improvement:

• Identifies and recommends solutions for improvement opportunities based upon prior experiences and learnings. Drives business improvement initiatives.

Influence and Communication:

• Develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions. Involves others in decisions and plans that affect them, when appropriate. Recognizes and rewards team accomplishments, celebrating team and organizational success. Ensures business priorities, change initiatives, and organizational information are communicated in clear and compelling ways. Promotes the exchange of diverse experiences and ideas within own organization.

Strategic Initiatives and Drive:

• Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in, organizing and supporting community outreach events such as webinars.

Judgment:

• Make Informed Judgments - Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Looks beyond symptoms to determine the root causes of problems, and identify and implement applicable solutions. Integrates knowledge and expertise in making fact-based recommendations and decisions.

Execution and Results:

• Ensure Execution and Achieve Results - Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals. Pursues the achievement and alignment of measurable and meaningful goals. Leverages resources and talent to achieve business goals. Ensures others are held accountable for achieving expected results. Prioritizes and balances time, actions, and projects to ensure accomplishment of results. Monitors progress of others and redirects efforts when goals change or results are not met.

Ethics and Compliance:

• Ensure Ethics and Compliance - Actively communicates, trains, and guides associates on compliance with policies and procedures. Maintains an environment that promotes and reinforces the highest standards of integrity and ethics. Anticipates potential issues and takes action to enhance compliance.

Build Relationships:

• Network Internally and Externally - Builds trusting, collaborative relationships and alliances with others, inside and outside of the organization. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Promotes a team-based work environment that respects, embraces, and values diversity in others.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people. 

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Minimum Qualifications: Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operationsmanagement, or related area OR 6 years’ experience in project management, compliance, operations management, or related area. 2 years’ experience leading cross-functional teams. 3 years’ experience using intermediate functionality of Microsoft Office.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Profit and Loss (P&L) AccountabilityMasters: Business AdministrationProject Management - Project Management Professional - Certification

Primary Location...

701 S. WALTON BLVD., BENTONVILLE, AR 72716-6209, United States of America