Senior Quality Control Manager - Sam's Club
Brevard County, FL
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.
What you'll do...
Oversees multiple distribution centers within a region to ensure quality, freshness, and food safety of grocery products as they flow from suppliers through distribution centers to stores and clubs by implementing and monitoring quality control policies and procedures; teaching quality inspection practices to provide consistency of execution; calibrating inspection methodology with United States Department of Agriculture (USDA) Agriculture Marketing Service (AMS) offices; and communicating acceptance and rejection performance to suppliers.
Manages exceptions (for example, fruit availability resulting from adverse weather, mechanical failures, room capacity) within the Walmart fruit ripening program for Walmart and Sam's Club business units across multiple distribution centers by identifying alternate sources for bananas, avocados, and pears; providing direction to suppliers, Buyers, replenishment, transportation, and distribution managers on necessary action steps for Walmart and Sam's Club; and recommending additional rooms for ripening room expansions.
Trains and develops Quality Control associates by delivering training programs through multiple media (for example, participating in 'Live' broadcasts via Walmart Logistics University); observing and educating Quality Control associates; developing educational materials for quality control training programs on the Quality Control homepage site on the Walmart intranet; and arranging and hosting field trips to perishable suppliers for educational and developmental purposes.
Prepares regional overhead budget by calculating wage expenses for management and hourly associates; estimating travel expenses for Quality Control associates; estimating training, supplies, and other line item expenses; submitting proposed budget to director for approval; and comparing forecasted budget to actual spending to identify discrepancies.
Provides recommendations to improve the quality of perishable products by observing suppliers' facilities and growing areas to discuss quality opportunities; recommending new standards for quality; communicating supplier rejection rates to Merchandising divisions; and instructing distribution center and transportation associates on cold chain protocol.
Oversees flow of communication on product quality program for Walmart and Sam's Club business units across multiple distribution centers within region by informing Replenishment and suppliers of inbound and in-house product quality; determining and communicating inbound product rejections to suppliers, Replenishment, and other Walmart business units (for example, Transportation, Global Procurement team, Accounting); providing guidance on correspondence reports (for example, sell-by dates, aged inventory issues) on fresh produce, floral, and meat; and resolving disputes with suppliers and transportation carriers.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelors degree in Agriculture, Agronomy, Food Science, or related field and 4 years' experience in agricultural quality control, agronomy, food retail management, or related field OR 6 years' experience in agricultural quality control, agronomy, food retail management, or related field. 3 years' of supervisory experience.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Agriculture, Agronomy, Food - Safety, Microsoft Office