Software Engineer 2 - Global Business Services Contact Center Technology
What you'll do at
Participates in agile teams supporting systems engineering projects by collaborates with the project team to build systems engineering solutions; translates requirements into potential solutions based on existing options; develops solutions to meet business needs; collaborates with the project team to build systems engineering solutions; and ensures solutions align with the overall project design. Troubleshoots issues related to systems engineering solutions by serves as software operational support; researches and reviews reported issues; evaluates the impact to the business and executes tasks as designated in the action plan; performs root cause analysis to reduce future issues; and engages support teams when needed. Supports the daily operations for existing systems engineering solutions by performs maintenance and monitors the health and performance of systems engineering solutions; participates in the development and delivery of operational features and operations management systems and processes to accommodate growth and traffic on eCommerce websites; participates in systems testing; reviews logs in order to identify and document issues; executes daily requirements in order to ensure reliable and continued service; documents systems engineering processes and designs. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor of Science OR 4 years' experience in software engineering Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Care, Customer Service, Project Management, Retail Operations, Support, Technical Strategy, Troubleshooting
Minimum Qualifications: Bachelor of Science OR 2 years systems engineering experience or Master of Science
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?