Why you should apply for a job with Walmart:
All eligible associates have affordable options that include no lifetime maximum and eligible preventive care covered at 100%.
The enhanced maternity benefit supports birth moms with up to 10 weeks of protected paid time away from work.
Associates can take advantage of Resources for Living, a free confidential counseling and health information service.
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Position summary
Position Summary...
What you'll do...
Walmart Health Virtual Care is hiring!
Walmart, the Fortune #1 Company and the Nation’s largest private employer, is helping people save money and live better - and healthier lives. Walmart strives to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate healthcare leaders to help us achieve our mission of being one of the top national providers of virtual telemedicine across the U.S. Our telehealth solutions make it easy for people to access best-in-class care whenever and wherever, while driving down overall healthcare costs.
Job Description:
Sells telemedicine services to employers, brokers and other groups over the phone; informing customers and potential customers about available programs and services; and responding to telehealth-related inquiries.
Persuades and persists in pursuing potential leads. Converts challenging leads into customers. Conducts cold calls and contributes to the reduction of negative responses from leads. Provides brand awareness by creating a positive image of a business with customers through strong customer relations, empathy, and communication abilities. Performs correct data entry; ensures that all data fields are filled out in accordance with Walmart's policies and procedures.
Employs business and process expertise to help with Telesales communications (electronic, verbal, and written) by answering, evaluating, guiding, and transferring calls, as well as taking messages. Assesses and resolves caller requests, issues, and questions; maintains confidentiality and discretion in communications; drafts, proofreads, and updates documents using computer software; composes and organizes written, email, and other electronic communications (for example, memoranda) under the direction of others; and manages communication and follow-up in accordance with established standards.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.
Focus on our Associates
Diversity, Equity & Inclusion
• Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 years’ experience in a call center environment
High School diploma, GED, or equivalent
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Experience in inside sales in a brokerage or insurance companyAssociates
Primary Location...
6910 E Chauncey Ln, Phoenix, AZ 85054, United States of America
About the company
In 1962, Sam Walton started a single mom-and-pop shop and transformed it into the world’s largest retailer. Since those founding days, one thing has remained consistent: helping our customers save money so they can live better. Today, we’re reinventing the shopping experience - and our associates are at the heart of it (all 2.2 million of them). When you join our Walmart family of ...