(USA) Designer Lead

Position Summary...

What you'll do...

Design lead in charge of item setup and management tooling for Walmart's ecosystem of partners as well as tooling for Walmart associates.

• Drives user experience solutions across a small- to medium-sized portfolio of projects by translating business needs into actions and roadmaps; evaluating the scope of projects; designing scalable, reliable, extensible, and maintainable user experience frameworks while balancing resources, constraints, requirements and complexity; directing other project team members to define or select methods to be used (for example, competitive audits, secondary research); managing the creation of user experience frameworks, process flows, site maps, wireframes, and prototypes to advance the company's merchandising, business, marketing, and branding objectives; developing scalable and flexible design frameworks and patterns to ensure the user experience is simple and cohesive; presenting design to project and business teams for review; collaborating with Engineering leads to determine efficacy of given solution; supervising the production of detailed specifications; and reviewing project requirements document (PRD) to ensure correct translation of design.
• Drives experience strategy and innovation to improve user experience by evaluating the current competitive landscape for compelling customer experiences; analyzing future trends and forecasts in related fields; constructing compelling artifacts outlining present conditions and proposed solutions; designing transitional roadmaps for the future or by clarifying existing user experience frameworks for small- to-medium-sized project portfolios; and presenting information within and across the organization to gain strategic alignment and encourage change.
• Structures, maintains, and delivers user experience design consistency across software design efforts in collaboration with Engineering Architects by formulating project needs and measures of success; developing and implementing user experience strategy to solve for near-term launch with consideration for long-term portfolio evolution; analyzing user tasks; designing optimum workflow to improve customer experience; requesting and attending usability and brainstorming sessions; and presenting user experience flow and project decisions to senior leadership.
• Leads cross-functional team projects by establishing and communicating project needs and measures of success; directing cross-functional collaboration activities; collaborating with partners (for example, Engineering, site merchandising, customer advocacy); driving the attainment of project goals; creating customer experiences; advocating for the customer in experience workflow; requesting and attending usability sessions; participating in brainstorming sessions; and presenting user experience flow and project decisions to all levels of leadership.
• Drives continuous improvement of User Experience tools, documentation, and process by maintaining holistic viewpoint when tackling project decisions across the portfolio; defining solutions frameworks from a scalable and global viewpoint; recommending changes to and governing the evolution of site standards; collecting feedback and industry research standards; reviewing and approving projects based on best practices; and guiding the creation of patterns and styles.
• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
• Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.
• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
• Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and costeffectiveness; and participating in and supporting community outreach events.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor Degree and 4 years design experience OR Masters Degree and 3 years design experience OR 6 years design experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.