Reviewers say women are treated fairly and equally to men
What you'll do...
Want to use your critical thinking & problem-solving abilities to influence the future of eCommerce? The Director, Strategy & Operations, eComm - Last Mile Delivery will oversee the strategy and operation of the central engine supporting our gig driver platform. This leader will shape our strategy, set the bar for operational excellence, and help to grow our eCommerce business. They will develop and drive key strategic initiatives, shape the product and tooling roadmap, manage key tech partnerships, drive annual planning process, define and roll out scalable best practices and optimization efforts, and build out robust processes, KPIs and reporting to make each of these initiatives successful. This role will drive impact, improvement, and innovation to create a truly frictionless and engaging online shopping experience and grow our eCommerce business.
You'll sweep us off our feet if...
You understand the gig industry landscape and the connection between retail ecommerce and the Last Mile Delivery network.
You're a visionary... constantly looking for ways to set us apart from the competition, spotting new and innovative technology that can make shopping experience easy, convenient, and fun.
You're a strategic problem-solver... breaking down complex and ambiguous issues, formulating and testing hypotheses, developing, and communicating recommendations.
You're an inspiring communicator... leading broad strategic initiatives isn't easy, but you educate and motivate others to move forward through effective structured communication and storytelling.
You build trust quickly & lead by influence... creating sustainable business impact through cross-functional partnership, as well as end-to-end ownership
You are data driven and leverage insights... to make informed and impactful decisions and know how to articulate to influencing business strategy, gain stakeholder buy-in and drive action.
Most importantly, you have led and will lead your teams with empathy... understanding the fundamental importance of each unique individual you serve and support.
You'll Make An Impact By
Exhibiting an entrepreneurial and growth mindset balanced with operational excellence to build bulletproof playbooks and strategies to scale and innovative.
Setting strategic direction for the delivery platform by defining, prioritizing, and driving the execution of high-impact strategic initiatives resulting in winning the customer and growing the business.
Becoming an invaluable strategic partner to internal stakeholders representing the business by communicating top priorities, challenges and risks and articulating the 'why' behind it all to move forward.
Agility to successfully navigate hyper-growth, and sometimes ambiguous environments, with multiple cross-functional stakeholders, in pursuit of end-to-end improvement and growth of our eCommerce business.
Building a truly stellar team, by understanding the difference between 'leadership' and 'management' maintaining a 'people first' mindset in thinking and acting.
What You'll Need
10+ years related experience in Consulting, Business Operations, Supply Chain/Logistics, or related field
Master's Degree in Business or related field, highly preferred
5+ years of experience in consumer-focused retail and/or e-commerce environment
Strong customer obsession focused on building the right experience for our customer
Strategic mindset with ability to influence and drive large-scale projects across several stakeholder teams
Self-starter with analytical skills, able to identify problems and/or opportunities for improvement, assesses viable solutions, and develops and executes complex projects and comprehensive action plans
Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals
Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance. Identifies and applies sound, fact-based criteria in setting priorities and making decisions
Highly organized and self-motivated with distinctive problem-solving capabilities
Able to deal tactfully, respectfully, and effectively with a diverse array of individuals; develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions. Involves others in decisions and plans that affect them, when appropriate
Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities.
Equally comfortable devising strategic initiatives and operationalizing tactical projects
Willing both to get your hands dirty and to liaise indirectly with teams
Aware of what needs doing and keen to make it happen, however big or small
Ability to lead and manage large teams with diverse scope and functions
Perks and Benefits
Who We Are
Join Walmart and your work could help over 275million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Minimum Qualifications
Bachelor's degree in Business Administration, Engineering, Operations, or related field and 5 years' experience in operations, project
management, or related area OR 7 years' experience in operations, project management, or related area.
3 years' supervisory experience.
Leading a cross-functional team
Masters: Business Administration
Project Management - Project Management Professional - Certification
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Reviewers say women are treated fairly and equally to men