(USA) Director, Reliable Operations

Position Summary...

What you'll do...

This position is for a thought leader who is looking to contribute to the Maintenance Reliability Group.  You will be responsible for developing, overseeing, and directing the Reliable Operations program for Walmart supply chain and adding thought leadership to the team.  Strong indicators for the successful candidate include: a strong TPM background with emphasis in the PM Pillar, Maintenance Leadership in a supply chain or manufacturing environment, Program Implementation Experience, knowledge of the training and development pillar, and a Lean Six Sigma Certification.

Preferred Qualifications Include:

Experience in highly automated industries

Development and implementation of the PM pillar

Project Management Experience

TPM Certification

CRE Certification

Operational Excellence: Evaluates relevant industry practices from an operations perspective. Resolves obstacles to goals of several organizationalfunctions. Advises others to carry out responsibilities based on understanding of key organizational functions. Designs awareness programs for multi andcross-functional issues of the regulatory environment. Facilitates interrelationships between major functions and subfunctions. Recommendsefficiencies in operational functions and One Best Way documentation wherever possible. Monitors organizational compliance with policies andprocedures. Facilitates communications across departments to ensure a smooth workflow in the facility and related partner functions. Appliesregulatory programs as needed to comply with major products, processes, or business areas. Provides recommendations and solutions to existingand potential legal or regulatory problems.
Data and Digital Literacy: Leverages data analysis tools to explore highly complex data, develops and tests hypotheses, uses data to influencestrategic work, and builds and presents insights. Identifies, implements, and drives technology change within scope of work. Uses visualization toolsto represent data and construct coherent stories to influence decisions.
Influential Communication: Leads discussions with varying viewpoints. Presents to and influences diverse audiences across divisions usingappropriate frameworks/tools. Leverages fact-based data and analytics insights from multiple finance and business domains to build a cohesivenarrative, form an argument, organize thoughts, and present in a clear, concise, and meaningful way. Demonstrates decision and coordination skillswhen faced with conflicting or ambiguous inputs. Acts as a trusted advisor to diverse business partners, influencing them to act as needed to movethe business forward. Provides timely feedback to others. Seeks, internalizes, and utilizes feedback to make changes.
Change Management: Introduces change initiatives that target the improvement of significant organizational capabilities. Maintains focus on theimpact of changes on key business issues. Recruits change team members and supporters to improve project success. Secures feedback regardingprogram success. Coaches others to develop change management skills and greater comfort with change. Implements strategies for renewing ordeepening change efforts.
Business Process Improvement: Investigates new ways to align business processes with organizational goals. Monitors Business ProcessImprovement application trends in various fields (for example, financial and customer service). Modifies Business Process Improvement approaches.Develops new approaches to achieve improvement. Leads in the development of Business Process Improvement best practices within theorganization. Leads in defining organizational strategic goals, purposes, and customers. Coaches others on how to change the performance oforganizations.
Reliability Management: Monitors standard operations in hardware product reliability quality assurance programs. Guides others in product redesignand feature changes to improve product performance and reliability. Directs the collection of information on product failures and uses information toredesign or enhance products. Consults on the definition of success for hardware products and reliability tests. Designs evaluation metrics to assessreliability improvement plans and programs for hardware products. Applies probability and statistical measures to assess products and estimate andmonitor reliability.
Partnership and Collaboration: Builds, maintains, and enhances effective internal and external partnerships. Influences outcomes and assists incommunicating shared goals with diverse groups and parties. Identifies and addresses additional partner needs and educate partners on valuecreation. Communicates with other individuals or teams to solve shared problems. Identifies how changes in business strategy impact talent andrecruiting strategies. Consults regularly with leaders of business unit(s) to advise on strategic decisions. Brings ideas and solutions to the businessand team members. Promotes diversity and inclusion in the workplace.
Business Acumen: Develops, evaluates, and implements proposed business cases for projects and initiatives. Influences business stakeholderdecision-making. Translates business requirements into strategies, initiatives, and projects, aligns them to business objectives, and drives theexecution of deliverables. Demonstrates deep expertise of multiple business units/organizations being supported. Builds and articulates the businesscase and return on investment and delivers work that has demonstrable value. Challenges business assumptions on topics related to assigneddomain expertise. Develops new, organization-wide processes and ways of working. Teaches and guides others on best practices. Proactivelyengages in the external community to build Walmart's brand and learn more about industry practices.
Quality Assurance: Describes major activities and deliverables associated with hardware quality assurance. Obtains and interprets quality assurancedocumentation and management reports. Identifies basic measures of quality for a technology hardware product or component. Describes the keyobjectives and expected benefits of the quality assurance process.
Budgeting: Describes major budget items in assigned organization in general terms. Explains the various purposes and uses of budgets. Listsessential elements of a budget. Summarizes the budgeting process cycle, necessary inputs, and reporting requirements. Uses the basic toolsnecessary for managing budgets and expenses.

Program Management: Oversees reporting requirements and creates monitoring and control mechanisms. Coaches others in maintaining opencommunication among project managers and interested parties. Conducts regular and ad hoc program reviews with project managers, teams, andclients. Evaluates risks and vulnerabilities and creates contingency plans. Plans, estimates, staffs, organizes, and monitors a set of projects within aprogram. Advises others on preferred tools, techniques, and methods for estimating program costs and timelines.
Training Solution Development: Develops multiple training programs according to specific training needs. Consults on the benefits and drawbacks ofalternative training development approaches. Advises others on how to control training costs effectively. Implements the training solution developmentprocesses and policies. Formulates solutions for similar training needs of various groups to eliminate redundancies. Teaches others new tools andtechniques for developing training solutions.
Training: Shapes the field of training and development by taking an active part in relevant societies and conferences. Designs assessmentinstruments to help evaluate learning outcomes. Advocates for the support of senior management to help meet the organization's planning andtraining needs. Leads in defining strategies and best practices for training and development. Predicts industry and marketplace trends in training anddevelopment. Creates a standard system to provide all audiences with training and development.
Data Analytics and Insights: Applies advanced analytics techniques (for example, statistics, time series analysis, optimization and simulation) todeploy appropriate models for analysis and prediction Analyzes both financial and nonfinancial information to draw out patterns and relevant insightsfor its customers. Leverages data to take real-time decisions and provide data-led actionable insights for businesses to proactively identify / mitigaterisks. Develops new visualization solutions and advanced dashboards. Builds compelling stories based on the analysis to integrate multiple pieces ofinformation into cohesive insights. Presents to internal/external stakeholders using the appropriate frameworks and conveys clear messages throughdeep business and stakeholder understanding.
Standard Operating Procedure Development: Evaluates the causes behind deviations from and modifications to existing Standard OperatingProcedures ("SOPs"). Optimizes complex SOPs according to changes in organizational procedures. Integrates best practices into the design,implementation, and evaluation of organizational SOPs. Monitors the relationship between SOPs and performance improvement (for example, qualityimprovement). Designs SOPs, detailing steps and activities within a department. Evaluates the benefits and drawbacks of industry-specific SOPs.
Project Delivery: Monitors progress and generates project variance analysis reports. Implements planned and ad hoc communications to and fromaffected parties. Ensures project problems are surfaced and reported to appropriate project personnel. Reports dependencies, conflicts, andcompletion date status to project management teams. Develops cost-benefit analysis. Tracks and reviews actual costs versus planned. Assess andlead fact-based decisions in high-risk situations and educates others on change in strategies. Mitigates and resolves disagreements by proactivelyanticipating objections and adjusting approaches. Creates monitoring and control mechanisms that allow the team to perform adaptive planning andcontinuous improvement and encourages rapid iterations and flexible response to change.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.
Focus on our Associates
Diversity, Equity & Inclusion
• Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor’s degree in Business or related field and 4 years’ experience in retail operations, content development, project management, or related
area OR 6 years’ experience in retail operations, content development, project management, or related area
Experience working as part of an operating system

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Consulting - Retail, Developing and delivering training, Developing operating systems, Experience leading transformation projects, Working with cross-functional teamsMasters: Business AdministrationProject Management - Project Management Professional - Certification, Six Sigma - Certification

Primary Location...

601 N WALTON BLVD, BENTONVILLE, AR 72716, United States of America