Why you should apply for a job with Walmart:
- 54%of reviewers say women and men are treated equally at Walmart.
All eligible associates have affordable options that include no lifetime maximum and eligible preventive care covered at 100%.- The enhanced maternity benefit supports birth moms with up to 10 weeks of protected paid time away from work.
- Associates can take advantage of Resources for Living, a free confidential counseling and health information service.
Position Summary...
What you'll do...
Assists Operations Manager and Supervisors by approving change tickets for Operations; and ensuring that all safeguards have been taken by the
requesting team.
Audits critical systems delivery for business processes by interacting with support managers to set priorities to ensure business continuance and
service level agreements are met; identifying and implementing improvements to maintain best practices; and improving tools to address Wal-Mart
business needs.
Determines the impact of changes made to existing mainframe hardware, software, and schedules by reviewing the changes; validating test plans
and backout procedures; reviewing time requested and work-flow impact; reporting results back to the applicable teams; and attending daily
infrastructure area meeting to follow up on outstanding issues.
Determines the impact of new mainframe products and tools implementation across the business and mitigates potential issues by ensuring
operational issues are considered during planning and implementation; identifying systems or equipment conflicts and compatibility; developing
contingency plans; and designing post-implementation documentation, standard operating practices, and training approaches.
Reduces the impact of application and infrastructure failures on business delivery by analyzing the impact of disruptions; determining tasks to be
performed; instituting disaster recovery procedures; and escalating appropriately.
Monitors and manages flows by conducting analysis reviewing production schedules; forecasting and identifying issues in schedules and flows;
generating reports and making recommendations for solutions to issues; escalating issues to all levels, both internally and externally; and ensuring
that problems are resolved.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and
guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and
building commitment for perspectives and rationales.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by
incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others
with how to apply these in executing business processes and practices.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business
needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on
improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor of Science and 6 months operations analyst experience OR 2 years operations analyst experience
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Availability management processes, Change management processes, Information Technology Infrastructure Library (ITIL), Problem and incident management processes, Remedy for change management, problem and incident management, and availability management
Need convincing? Let's review Walmart's best features:
- 54%of reviewers say women and men are treated equally at Walmart.
- All eligible associates have affordable options that include no lifetime maximum and eligible preventive care covered at 100%.
- The enhanced maternity benefit supports birth moms with up to 10 weeks of protected paid time away from work.
- Associates can take advantage of Resources for Living, a free confidential counseling and health information service.