(USA) Senior Director I, Business Strategy - Subscriptions

Position Summary...

What you'll do...

Want to help lead the way in redefining how Walmart customers shop online? The Senior Director I, Subscription Services position is a critical leader in creating and executing an overarching strategy to assess and design an end-to-end process for shopping via subscriptions and other related experiences. In this highly cross-functional role, you will be responsible for designing and driving key initiatives while collaborating with Product, Design and Tech teams to help customers save money, time, and effort in managing their everyday shopping essentials. You will drive impact, improvement, and innovation to create a truly frictionless online shopping experience and help our omni-channel business.

You'll sweep us off our feet if:
• You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.
• You're a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.
• You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.
• You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.
• You know how to guide the development and implementation of products and features working across product, engineering, and design teams.
• You're a leader who can build trust quickly and can lead by influence , creating impact through partnership as well as ownership.
• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

You'll make an impact by:
• Developing a future vision for key programs - You'll build out a strategy to take each of our services to the next level, leveraging market research and customer insights and develop a roadmap that takes us from pilot to site-wide implementation.
• **Creating an exemplary site experience -**You'll implement the holistic site strategy for subscriptions and other services that tells a cohesive story and creates a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more.
• Becoming an invaluable strategic partner to internal stakeholders - You'll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site's strategic direction and execution.
• Monitoring site health and performance through analytics and key metrics - You'll oversee the development of site metrics and dashboards to monitor site health across our key services, providing strategic insights to internal stakeholders to influence the overall direction for each of the programs.
• Operating with excellence - You'll land the fundamentals and help scale best-in-class efficient workflows, processes, and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge, and performance.

Minimum Qualification:
• Bachelor's degree in business or related field or 4 years' equivalent experience

Preferred Qualification:
• Master's degree in business or related field
• 10+ years related experience in business management, product management, merchandising, site merchandising, or related field
• 6+ years demonstrated experience managing a team
• 6+ years of experience in consumer-focused e-commerce environment
• Proven experience in building and scaling profitable eCommerce subscriptions and/or similar services initiatives and strategies
• Experience managing a P&L and/or operating a profitable business under cost constraints
• Strong knowledge of eCommerce fulfillment processes and concepts
• Strong customer obsession focused on building the right site experience for our customer
• Analytical and process-oriented, comfortable making data-driven decisions
• Ability to set clear team objectives and performance measures
• Ability to select and develop a team of future leaders
• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
• Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Minimum Qualifications
Bachelor's degree in Business, Statistics, Social Science, Communications, or related field and 6 years' experience in retail merchandising, operations management, or related area OR 8 years' experience in retail merchandising, operations management, or related area.
2 years' supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team

Masters: Computer Engineering, Masters: Computer Science, Masters: Mathematics, Masters: Supply Chain, Masters: Transportation

Primary Location...
702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America