The Senior Director - Technical Program Management – Innovation and Automation is a critical leader in managing large scale programs in relation to new Fulfillment Centers. This key role will provide functional leadership for Project Management by partnering with leaders to develop and implement scalable systems, processes, and tools to improve productivity and team engagement. This position provides great exposure to the life of the project, managing new strategy deployment, omnichannel leverage, improving service, and reducing costs to enable growth of our eCommerce Fulfillment Center Strategy. Your role and collaborative efforts across many tiers of the business directly paves the future of Walmart.
You’ll sweep us off our feet if…
You’ll make an impact by:
Driving informed decision-making and ensuring resolution of critical issues by partnering with senior leaders to identify goals, success criteria, assumptions, risks, and known issues within the business; identifying potential risk; creating communication strategy and content; educating sponsors, stakeholders, and executive leadership on program requirements; and developing and implementing a program management life cycle.
Directing the prioritization, scoping, evaluation, and feasibility assessment of multiple, competing, and enterprise-wide projects by directing program and project managers in the selection and facilitation of a cross-functional team of stakeholders; communicating goals, objectives, and priorities of the department to key business stakeholders; and influencing departmental strategic plans.
Directing program management process improvement by overseeing gap analyses; evaluating and determining practicality of improvement opportunities; developing improved processes based on best practices and standards; ensuring alignment of process improvement with department and company strategy; providing guidance to project leads on process improvement; gaining buy-in and approval from leadership on process improvements; and overseeing the implementation of processes.
Overseeing program performance by reviewing projections compared to actual results; identifying key performance indicators and trend data; guiding return-on-investment analyses; reviewing customer response and feedback from key stakeholders; addressing cross-functional program and project issues; collaborating with teams across the company to leverage processes in order to increase service and product capabilities.
Providing overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
Developing and implementing strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivating an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Developing and leveraging internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
Bachelor of Science and 8 years' technical program management experience OR 12 years' technical program management experience.
3 years supervisory experience
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid parental leave, PTO, multiple health plans, and much more.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor of Science and 8 years' technical program management experience OR 12 years' technical program management experience.
3 years supervisory experience
601 N WALTON BLVD, BENTONVILLE, AR 72716, United States of America