(USA) Senior Manager I, Program Management, eComm

Position Summary...

What you'll do...

The Walmart Marketplace Strategic Programs team is committed to improving customer and seller experiences, supporting seller success, and driving growth by bolstering our seller service offerings. This is a unique and exciting opportunity to drive impact, create, launch, and own programs end to end.

We are looking for ambitious, fun, creative, people-oriented folks who are willing to roll up their sleeves to solve business challenges in creative and structured ways. You must be an excellent communicator, an enthusiastic and proactive problem solver who works well in a team-oriented, collaborative environment and possesses an extreme sense of ownership, responsibility, and accountability to see projects through.

As a leader within the Strategic Programs team, you will help drive change to improve multiple areas within the customer post-purchase experience.

You'll sweep us off our feet if:

• Prior experience developing and leading programs, specifically drivers of growth, working cross-functionally with product and analytics teams

• Strong presentation and influencing skills and the ability to interact with executive level business partners

• Startup mentality: scrappy, creative, drive, and passion to be best-in-class

• Self-starter with a strong attention to detail and an ability to deal with ambiguity

• Track record of delivering results and ability to demonstrate measurable impact to business and customer KPIs

• Experience making data-driven business decisions to help prioritize and shape projects

• Excellent written and verbal communication skills with ability to champion products throughout the organization

• Attitude to thrive in a fun, fast-paced, start-up like environment

• A deep understanding of how to connect with and develop amazing experience for customers/partners

• Belief in our purpose of save money, live better for customers

You'll make an impact by:

• Strategize and identify opportunities and drive programs that grow seller sales by meeting and exceeding customer and seller expectations of the online marketplace experience

• Launch & scale programs. Track, communicate and coordinate with various stakeholders and teams across Walmart Marketplace and the company at large (Analytics, Supply Chain, Account Management, Product teams, etc.)

• Develop and execute end-to-end programs focused on driving product adoption and seller services tool development

• Measure, track and analyze results, report progress, and optimize programs continuously.

• Drive informed decision-making and ensures resolution of critical issues by partnering with senior leaders to identify goals, success criteria, assumptions, risks, and known issues within the business

• Creating communication strategy and content; educating sponsors, stakeholders, and executive leadership on program requirements; and developing and implementing a program management life cycle

• Analyze and interpret information for one or more initiative work streams by using various analytical methodologies

• Developing solutions within business areas that reduce cost and meet business goals; prioritizing assignments; ensuring accuracy of business data; recommending program changes to stakeholders based on data; and persuading cross-functional teams and stakeholders to implement changes

• Driving the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning

• Promote and support company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open-Door Policy

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor's degree in Business, Human Resources, or related field and 3 years' experience in project management, compliance, operations
management, or related area OR 5 years' experience in project management, compliance, operations management, or related area.
1 year's experience leading cross-functional teams.
3 years' experience using intermediate functionality of Microsoft Office.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing a budget, profit and loss statement, or relate financial process, Master's degree in Business Administration or related field like (not limited to) Project Management, Compliance, Operations Management

Project Management - Project Management Professional - Certification
Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America