As a part of Walmart’s Product Organization, you’ll be part of the team that creates the digital products, services and platforms that help millions of customers save money and live better and equip 1.3 million associates with the tools that empower them to do their jobs, effortlessly. Here, you’ll apply best in class technology like machine learning, augmented reality and camera vision, to make the complex, simple; the unimaginable, doable; the futuristic, realistic.
With our user-centric approach to problem solving, customers and associates are at the heart of everything we build. A curious bunch, we fall in love with the problem that needs solving and collaborate with our design, technology and business partners to create inclusive, award-winning solutions. Our entrepreneurial spirit, like that of our founder Sam Walton, pushes us to dream big, but we also hold ourselves accountable with objectives and key results. Innovating on the world’s biggest stage, we get to put our product management expertise to work to deliver customer-centric shopping solutions like the Walmart app, game-changing financial and health and wellness services, and next generation associate tools, like an augmented reality stocking app, and so much more. This is that place where our work has a purpose and we see it play out in our stores and communities every day.
Walmart U.S. eCommerce is looking for a strong staff product manager to join the Enterprise Returns product team to execute the product strategy, vision and roadmap for Walmart omni returns policy platform and deliver omni-channel solutions that delight our customers and business stakeholders, and boost customer NPS.
This Product Manager will unify Walmart.com and Walmart store return policies and platforms and provide customers with a unified omni returns experience. The product manager will utilize data, analytics and voice of customer surveys to create returns product solutions for our customers while incorporating requirements from internal stakeholders (Business, Merchants, Operations & Finance and Returns Experience). This leader will also lead the product effort for complex, cross-functional, and highly visible strategic return initiatives. As such, this leader will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the program outcomes.
This product manager will be skilled at engaging and communicating to senior leaders across multiple domains, as well as dive deep into details when needed to craft solutions. The breadth of engagement for this role functionally spans product management and engineering, strategy, operations, retail merchandising, marketing, & analytics.
You’ll make an impact by:
You’ll sweep us off our feet if…
Perks and Benefits
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate., Bachelor of Science and 5 years' product management experience OR Master of Science and 2 years' product management experience.
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