Client Partner (M/F/D)

Wipro

3.4

Vienna, Austria

Why you should apply for a job to Wipro:

  • 64% say women are treated fairly and equally to men

  • 100% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • 8 weeks of paid maternity leave for eligible employees. In addition, employees can also take 4 weeks of Primary caregiver leave.

  • Adoption assistance program will help families adopting a child offset some cost of adoption, with Wipro reimbursing a maximum of $2500.

  • 401k match: Wipro matches 100% of the first 3% of your Compensation, plus 50% of the next 2% of your Compensation.

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    Position summary

    Client Partner, Manufacturing  in Austria/Germany

    Your mission:

    The Client Partner is accountable for both farming (up-sell and cross-sell) and delivery in a large Manufacturing/automotive  account/s. You will be responsible for driving profitable growth from the account by:

    • Developing strategic relationships with decision makers and influencers in the customer’s organization
    • Creating and sharing sales success stories
    • Ensuring customer satisfaction through world class delivery

    Your tasks will include:

    • The Client Partner develops and strengthens relationships with decision makers and influencers in the account. He/she drive penetration in various functions including and outside CIO. He/she should become a trusted IT advisor to the customer and should participate in his strategic planning

    • The Client Partner builds a trusted group of referable contacts who can vouch Wipro. He/she executes a plan to develop allies and partner allies, builds personal connections and gains access to new contacts. He/she ensures a balance of customer engagement across business, management and operations.

    • The Client Partner identifies opportunities of growth in the account and leads account strategy and planning. He/she drives penetration in the customer’s business units and maintains a comprehensive account growth strategy. He/she regularly monitors sales trends, market dynamics and incorporates into existing account strategy and plan.

    • You will be responsible of mentoring and nurturing the next line of leadership in the account team. He/she ensures high customer satisfaction, loyalty and quality of experience. You will communicate progress against account plan and other related developments to all relevant stakeholders.

    • The Client Partner ensures cross-geographic synergies in project management and delivery execution. He/she will be in charge of orchestrating internal resources in sales and delivery to give the customer an enhanced delivery experience. He/she conducts regular delivery reviews to prevent cost and schedule overruns.

    • The Client Partner monitors key metrics on a regular basis and plans for initiatives and actions to be taken up to achieve cost optimization and improve service standards. He/she identifies potential weak areas in the delivery and devises corrective action plans to ensure on time and defect free delivery

    • He/she optimally utilizes the resources towards effective implementation of development and delivery plans

    • He/she showcases Wipro’s solutions as a strategic fit got the customer organisation through workshops, presentations and executive meetings. You will push for higher value services and solutions to the customer in line with Wipro’s offerings.

    Skills and experience:

    • At least 15 years of experience in managing big accounts in the IT professional services field
    • Experience in global service delivery models
    • Strong background in Application Services, Engineering services and infrastructure services preferred
    • Strong Manufacturing/Automotive domain expertise preferred
    • Ability to work with an offshore model
    • Good network (and prior experience of selling) in the specific customer organisation, especially in the CIO organization
    • Fluency in English language, knowledge of German preferred
    • Excellent ability to communicate effectively along vertical and horizontal lines internally and in client organization
    • Previous experience in managing 20+ million accounts

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    What are Wipro perks and benefits

    Lactation facilities

    Unconscious bias training

    Paid maternity

    Paid adoptive

    About the company

    Industry: Technology: B2B Tech Services

    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 240,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

    Why you should apply for a job to Wipro:

  • 64% say women are treated fairly and equally to men

  • 100% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • 8 weeks of paid maternity leave for eligible employees. In addition, employees can also take 4 weeks of Primary caregiver leave.

  • Adoption assistance program will help families adopting a child offset some cost of adoption, with Wipro reimbursing a maximum of $2500.

  • 401k match: Wipro matches 100% of the first 3% of your Compensation, plus 50% of the next 2% of your Compensation.