Lead Administrator

About Us

We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company, with over 200,000 employees worldwide, servicing clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com

With over 2,700 employees in Australia, we are committed to increasing localization. We serve over 200+ customers across diverse industry segments, with at least a third listed in the 100 ASX. We started our journey in Australia over 20 years ago and this has been a pioneer of new age, disruptive and transformative innovations. We believe in the power of diversity in the workforce, and we encourage applications from people of all diverse backgrounds, with focus including, but not limited to Aboriginal & Torres Strait Islanders, Women in Technology, Sex/Gender diversity, disability, racial & cultural diversity, sexual orientation + others.

Job Description

• Work with the Service management lead and service delivery teams in defining the change management process and ensuring it is aligned with customer IT Service Management tool and processes
• Drives continuous improvement and innovation into and throughout the change and release process
• Execute the defined change management process in a consistent and controlled manner
• Lead or actively participate in governance forums that present change requests for approval ensuring they are accurate, gaining approval to proceed with the scope of work including priority of the change against existing/outstanding approved change requests
• Coordinate changes required to address identified incidents and problems
• Assess proposed changes to ensure no conflicting configuration items exist and a back-up plan is in place.
• Understands Technical Environments, develops entry, exit criteria for releases, and understands the impacts of deploying solutions
• Validate that any potential disruptions associated to the release have been communicated to the appropriate impacted stakeholders
• Good interpersonal and communication skills

Release Manager with strong background on managing application related releases working closely with development teams and customer IT/business stakeholders, exposure to Dev Ops would be an advantage, also good understanding of ITIL processes and ServiceNow exposure.

Location: Sydney, Australia

Location is not a constraint here, willing to consider all states including QLD, NSW, SA, ACT, WA, if the candidate is willing to relocate.

If you only meet some of the requirements for this role, that's ok!!! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

Benefits @ Wipro

• Flexible/remote working culture - location is not a limitation of success at Wipro.
• Global Travel & Relocation opportunities - COVID permitting.
• Paid Parental Leave.
• Excellent Remuneration Package.
• Quarterly bonus/variable pay.
• Quarterly Career Progression Reviews - we do not limited our employees to the usual
• once per year reviews!
• Novated Lease & Salary Sacrifice.
• Reduced Corporate Healthcare Rates.
• Fringe, Concession + Membership & Subscription Tax Benefits.
• Financial Advisory & Banking Benefits.
• Free Ongoing training and development to help you reach your full potential.
• Collaborative team - positive and empathetic people who love to laugh either through social distancing in the office or virtually from home!
• Team building, fun activities and social events - COVID permitting.