Senior Consultant-Technology & Implementation

Role Purpose

Senior Consultants are able to leverage their experience todeliver discrete projects with minimal supervision. They demonstrateclear understanding of the client’s business issues, detailing andtailoring consulting solutions to generate maximum value through ideageneration and engagement experience. The Senior Consultant must achievehigh personal billability.

Do

  Consulting Execution

• An ambassador for the Wipro tenets and values, secures greatfeedback from multiple clients
• Consulting project Manager or equivalent coordinates teams ofconsultants, responsible for assuring quality of deliverables
• Flexible in approach, ability to coordinate resource withexpertise in various areas
• Decisive and directive delivery focus with a can do attitude,demonstrates both hard and soft skills
• Coaches, mentors and motivates team and client staff, buildtrust and confidence through focus on quality and delivery
• Effective at engaging with clients, extracting information,e.g., developing facilitation and communication skills
• Responsible for ensuring project administration is up to datee.g., SoW, tagging, etc.,

Business development

• Ensures high levels of individual utilisation achievement inline with the levels expected as part of the goal setting process
• Consistently agrees personal extensions with client
• Demonstrates developing network of relationships with clientsand provides required intelligence/insights to solve’ clientsbusiness problems
• Builds relationships with client peers and provides requiredintelligence/insights to solve clients business problems
• Leads smaller scale meetings with sales teams, leads proposaldevelopment to a high standard working with sales teams as appropriate
• Anchors market research activities in chosen area of work
• Consistently plays a major role in opportunity identification,raising potential pursuits to practice leadership team, helping themproactively in pursuits

Thought Leadership

• Develops insight into chosen industry and technology trends,ensures they are shared with the wider practice/GCG in one of thevarious channels
• Contributes to team thought leadership
• Ensures a track record is written up of own assignment and,where appropriate, ensures it is written up as a case study

Contribution to Practice/Wipro

• Continually delivers all Wipro admin in a timely manner(timesheets, appraisals expenses, etc.,)
• Demonstrates contribution to internal initiatives
• Suggest ways to improve an engagement through leverage of tools,methods assets, information sources , IP available within the knowledgemanagement platform
• Organises the contribution of IP and knowledge assets to thecentral repository of Wipro and GCG and promotes reuse
• Engages with other consulting and delivery teams to enhancecollaboration and growth and is part of the Wipro 'Communities'activities
• Proposes new service offerings/capabilities and demonstratesvalue through innovation and subject matter expertise
• Provides on/off site training, demos to existing staff asneeded. Develops process assets and other reusable artefacts based onlearnings from projects
• Routinely connects with SMEs to ensure delivery approachconsiders downstream requirements
• Proactively participates in and suggests ideas for practicedevelopment initiatives
• Actively shares knowledge and points of view within the team andwithin relevant communities of interest

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill

| | | | --- | --- | | Competency Levels | | Foundation | •      Execution Excellence<br><br>•      Passion for Results | | Competent | •      Business Analysis<br><br>•      Structured Analytical Thinking<br><br>•      Solution Building<br><br>•      Demand Generation<br><br>•      Client Engagement and Management<br><br>•      Consulting Tools and Skills<br><br>•      Client Centricity<br><br>•      Effective Communication<br><br>•      Problem Solving and DecisionMaking<br><br>•      Change Agility<br><br>•      Innovation<br><br>•      Collaboration | | Expert | | | Master | |

Personal Attributes

• Enthusiastic, self motivated, team player professional and anambassador for Wipro
• Reliable strong organisational skills, excellent written andverbal communication/presenting skills
• Works without supervision within defined parameters, takesresponsibility accountability for deliverables, recognised as proactiveand problem solver
• Expands responsibility on own initiative and demonstratesadaptability and flexibility
• Builds a personal brand and starts to develop a specialization
• Develops cross practice proficiencies and demonstratedproduct/solution delivery expertise
• Timely compliance to people management processes such asG&Os, appraisals, WLQ and training plans

Deliver

| | | | | --- | --- | --- | | Strategic Objectives | Parameter Description | Measure<br><br>(Select relevant measures/ modify measures after speaking to yourManager) | | Deliver growth in consulting revenues | ·         Supportbusiness performance for direct consulting against relevantquarterly/annual targets<br><br>·         Improvequality of consulting by flawless delivery of transformation engagements | ·         % ofPersonal Utilisation Achievement (against target)<br><br>·         No. ofRFI/RFPs responses supported<br><br>·         No. oftransformation engagements delivered<br><br>·         No. ofreferenceable clients, testimonials<br><br>·         AverageCSAT, PCSAT across projects | | Generate Impact | ·         Enablepull through business/ impact for Wipro through front end consultingengagements/deal pursuit/client relationships | ·         Numberand value of downstream opportunities identified for GCG and largerWipro | | Grow market positioning | ·         Lead/actively contribute to the development of thoughtleadership/offerings/assets for the practice to support business growth | ·         Eminenceand thought leadership demonstrated through content, citations andtestimonials<br><br>·         Contributions to white papers/POVs/assets such as Repeatable IP,Frameworks & Methods<br><br>·         Numberof ideas generated and active contribution to the development of new consulting offerings/solutions/assets | | Provide consulting leadership to accounts | ·         Generating growth and integration across the consulting services,growing client relationship profile and supporting the achievement ofthe Wipro-wide account objectives<br><br>·         SupportGCG Account Lead/Account team to grow consulting service portfolio | ·         Number& $ value of consulting deals in the account supported | | Grow the consulting talent | ·         Growskills and capabilities to deliver consulting engagements in newindustries, business themes, frameworks, technologies | ·         SelfDevelopment - Min 32 hrs on training in a year. Combination of onlineand classroom on new industries, new business themes, new technologies,new frameworks, etc. | | Build the consulting community | ·         Individual contribution to People Development and CollaborationEffectiveness | ·         Distinctparticipation in and demonstration of:<br><br>·         Collaboration across GCG - through the contribution to cross-practiceofferings, sharing of best practices/industrial/technological expertise,consulting community initiatives<br><br>·         Knowledge Management - Number of Assets owned and contributed toConsulting Central |

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