*Please note, this position is an on-site role, Monday - Friday 8:00/8:30am - 6pm.
Zimmer Biomet is a global medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.
The Customer Service Representative supports the execution of processes and operational activity to enhance service levels and support revenue growth, operating margins, and driving a culture of customer service excellence and operational efficiency. Works in a fast paced, team-oriented environment that partners closely with internal and external stakeholders to provide optimum professional customer service to Distributors, Sales Representatives, Healthcare Professionals, and Employees; to maintain and enhance business.
The individual in this role is responsible for managing daily customer communication and requests, troubleshooting regarding on-time product delivery, invoices, sales reports, and accounts. They must be detail oriented with a strong work ethic focused on accurate order validation, effective billing of purchased products, and closing of the sales order process.
Less than 5%
At Zimmer Biomet, we believe in The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. This is why we offer you a competitive rewards package that includes medical, dental, vision, life and disability insurance, wellness incentives, employee assistance programs as well as paid time off for vacation and holidays.
Zimmer Biomet is a global medical technology leader with a comprehensive portfolio designed to maximize mobility and improve health. We seamlessly transform the patient experience through our innovative products and suite of integrated digital and robotic technologies that leverage data, data analytics and artificial intelligence.
With 90+ years of trusted leadership and proven expertise, Zimmer Biomet is positioned to deliver the highest quality solutions to patients and providers. Our legacy continues to come to life today through our progressive culture of evolution and innovation.