Decision Analytics Consultant (Customer Centric Marketing Analytics)

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people-a fact that's reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS's Business Consulting group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.

ZS's Customer-Centric Marketing (CCM) team is focused on using advanced analytics/AI and problem-solving to improve customer experience in the multi-channel/omnichannel environment. The practice also leverages ZS' intelligent commercial execution platform ZAIDYN.

DECISION ANALYTICS CONSULTANT

Decision Analytics Consultants serve on project teams that deliver high-quality projects to clients. In particular, Consultants combine best-in-class analytic skills with strong problem-solving and communication abilities to lead analytical work to help clients solve strategic, tactical, and operational business problems. Consultants may work on multiple projects simultaneously. As Consultants advance in their career, they often specialize in a particular industry, practice area and/or client relationship.

We seek a highly motivated experienced professional for our Customer Centric Marketing team in our North America offices (Boston, Chicago, Evanston, Los Angeles, New York, Princeton, Philadelphia, San Francisco).

Responsibilities:

• Work with project leadership to define project scope and develop approach
• Lead project teams in design and execution of analyses to test hypotheses and improve client commercial effectiveness
• Lead project task execution by ensuring progress, organizing project data and coordinating team meetings
• Conduct issue analysis and develop hypotheses on the key client issues
• Lead analytical projects that utilize statistical modeling (regression, clustering, media mix models, etc.) and AI/ML (Neural Networks, GBM, Genetic Algorithms, etc.)
• Effectively summarize analyses or research outputs to clients and ZS teams, highlighting insights and presenting outcomes using Excel, PowerPoint, ZS's proprietary software, among others
• Provide thought leadership and innovation within projects and practice areas
• Participate in business development
• Contribute to internal firm activities
• Coach and mentor junior team members

Qualifications:

• Bachelor's or Master's degree in a quantitative, analytical discipline, such as Operations Research, Applied Mathematics, Computer Science, Management Science, Data Science, Statistics, Econometrics, or Engineering
• 4-6 years of relevant work experience with evidence of strong analytic work (including use of advanced modeling techniques, AI/ML and tools such as R, Python, etc.)
• Knowledge of Digital Marketing and Digital Analytics in any industry preferred but not mandatory
• Experience with marketing technology and tools (Google Analytics, AEM, SFMC, DSP, CDP, etc.) is preferred but not mandatory
• Strong oral and written communication skills that enable personal impact with senior-level decision makers
• High motivation, good work ethic, maturity and personal initiative
• Aptitude for, and enjoyment of, leading and managing teams
• Effective oral and written communication skills that enable personal impact with senior-level decision makers
• Strong attention to detail, with a quality-focused mindset
• Analytic problem solving skills, with a creative and innovative outlook
• Client service orientation.

ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable.

Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.

ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire.

NO AGENCY CALLS, PLEASE.