customer service Job Reviews

Women who work in customer service departments have an overall job satisfaction level of 2.7, 51.9% of them believe there is gender equality in their firms, and make an average salary range of $25k-$50k.

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anon3859

Alorica

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January 1970

Make sure you are very social, flexible, and customer service oriented.

Job Satisfaction Level

2.0
  • Recent Salary (USD)

    $0-$25k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Not for Evaluation and Reviews

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    Maybe. Depends on looks and personality.

  • One Thing Employer Could Improve

    Improve my compensation

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January 1970

The last thing you want to do is work for her.

Job Satisfaction Level

1.0
  • Recent Salary (USD)

    $0-$25k

  • Recent Bonus (USD)

    $0-$10k

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion, Hiring, Evaluation and Reviews

  • Flexibility of the employer

    1 2 3 4 5
    Employer only flexible with her manager and secretary other than them she has very poor attitude toward us
  • Recommend to Women?

    No

  • One Thing Employer Could Improve

    Treat employees as equals, owner works there and treats female employees like she is better than them as if her economic status makes her better. She ask you to dress better when you are wearing the best you got and giving 100% to the job. She is very rude to ppl with lesser means including customers

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Anonymous - 16706

Liberty Mutual Group

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January 1970

There is no work life balance

Job Satisfaction Level

3.0
  • Recent Salary (USD)

    $25k-$50k

  • Recent Bonus (USD)

    $0-$10k

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Yes

  • Flexibility of the employer

    1 2 3 4 5
    Other depots are flexible. Our dept is very non flexible.
  • Recommend to Women?

    No

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

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January 1970

If this company still existed, I would not recommend it at all, unless you have absolutely no other obligations in life except work.

Job Satisfaction Level

1.0
  • Recent Salary (USD)

    $0-$25k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Not for Promotion, Evaluation and Reviews

  • Flexibility of the employer

    1 2 3 4 5
    They would fire you if you were out for childcare issues more than twice.
  • Recommend to Women?

    No

  • One Thing Employer Could Improve

    I am no longer employed with this employer

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Stibbar

Intuit Inc

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January 1970

Lots of women leadership, truly 50/50 ratio in leadership roles.

Job Satisfaction Level

4.0
  • Recent Salary (USD)

    $50k-$80k

  • Recent Bonus (USD)

    $0-$10k

  • Took Maternity Leave Here? (Weeks)

    10 paid / unpaid

    8 weeks disability, 2 weeks full pay (you could up to a year, benefit also for adoptive parents and not just mothers). Now the benefit has increased a lot.
  • Are Women and Men Treated Equally?

    Yes

  • Flexibility of the employer

    1 2 3 4 5
    Some departments have work from home. We used to have 4 10s and more flexible hours. They are good for time off policies.
  • Recommend to Women?

    Yes

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

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January 1970

If you're starting in an entry level position, it will take a long time many promotions to get to an acceptable pay grade.

Job Satisfaction Level

4.0
  • Recent Salary (USD)

    $25k-$50k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Yes

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    Yes

  • One Thing Employer Could Improve

    Improve my compensation

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FinancialFriend

BNY Mellon

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January 1970

Education benefits and flexibility with work life balance are great perks.

Job Satisfaction Level

4.0
  • Recent Salary (USD)

    $50k-$80k

  • Recent Bonus (USD)

    $0-$10k

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    Yes

  • One Thing Employer Could Improve

    Improve my compensation

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nashvillelady

Lyft

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January 1970

Ensure that you have a strong grasp and understanding of what your expected work schedule will be - specifically if you will be in one of the customer support roles. Evenings or weekends for most of these roles are required, and you are unable to work from home.

Job Satisfaction Level

4.0
  • Recent Salary (USD)

    $25k-$50k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Yes

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    Maybe. The office environment and company culture are great! Benefits with this company are amazing as well. However, it is not necessarily built for women with families or that need flexible scheduling.

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

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fairy_goddess

Instacart

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January 1970

Be prepared to work four times as hard as your male colleagues to earn a raise, bonus or promotion.

Job Satisfaction Level

2.0
  • Recent Salary (USD)

    $50k-$80k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion

  • Flexibility of the employer

    1 2 3 4 5
    There is great maternity leave and a flexible "Take what you need" vacation policy
  • Recommend to Women?

    Maybe. Women in Engineering are treated very well, but lower level teams have experience lower pay, fewer promotions, little career growth and sexual harassment, including myself. These issues have all been reported to HR, and they weren't handled well internally.

  • One Thing Employer Could Improve

    Improve my compensation

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Like this review? 0

January 1970

Run as fast as u can. If you already in turn around and run.

Job Satisfaction Level

1.0
  • Recent Salary (USD)

    $25k-$50k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    No

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    No

  • One Thing Employer Could Improve

    He will never improve much. He is very unfair, inappropriate, it takes 9.5% commission from your tips. Very disrespectful to customers and stuff, also extremely demanding. If you respect yourself and your mental health, please stay away from that place.

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