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customer service Job Reviews

Women who work in customer service departments have an overall job satisfaction level of 2.8, 52.2% of them believe there is gender equality in their firms, and make an average salary range of $25k-$50k.

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neverknown

Cablevision

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January 1970

sucks place is too ghetto and like high school never come work here

Job Satisfaction Level

1.0
  • Recent Salary (USD)

    $0-$25k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Not for Pay

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    No

  • One Thing Employer Could Improve

    Improve my benefits (e.g. medical, maternity)

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anon3592

Running Chics

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January 1970

You will learn so much and look forward to going to work everyday

Job Satisfaction Level

5.0
  • Recent Salary (USD)

    $0-$25k

  • Recent Bonus (USD)

    $0-$10k

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Yes

  • Flexibility of the employer

    1 2 3 4 5
    Andrea is a great mentor for all women and is caring and compassionate
  • Recommend to Women?

    Yes

  • One Thing Employer Could Improve

    Not much; it's a great place to work

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Vzwtechworker

Verizon Communications

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January 1970

Shifts are based on customer satisfaction, which can manipulated depending on manager.

Job Satisfaction Level

2.0
  • Recent Salary (USD)

    $50k-$80k

  • Recent Bonus (USD)

    $0-$10k

  • Took Maternity Leave Here? (Weeks)

    6 paid / unpaid

  • Are Women and Men Treated Equally?

    Yes

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    No

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

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January 1970

It's a professional sport event management company. There's lots of women in management positions.

Job Satisfaction Level

4.0
  • Recent Salary (USD)

    $0-$25k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Yes

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    Yes

  • One Thing Employer Could Improve

    Improve my compensation

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January 1970

Do not work there. It is not the best place to work for us. You'll be harassed by colleagues, managers and HR wont do nothing for you

Job Satisfaction Level

1.0
  • Recent Salary (USD)

    $25k-$50k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion, Hiring, Evaluation and Reviews

  • Flexibility of the employer

    1 2 3 4 5
    It exists only if your boss likes you.
  • Recommend to Women?

    No

  • One Thing Employer Could Improve

    Stop harassment from men

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anon3515

Athenahealth

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January 1970

Unless you play the boy's game, you have no chance at success. Career pathing is all talk with no substance; just a box to check off.

Job Satisfaction Level

2.0
  • Recent Salary (USD)

    $80k-$100k

  • Recent Bonus (USD)

    $0-$10k

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion, Evaluation and Reviews

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    No

  • One Thing Employer Could Improve

    Promote more women into leadership positions

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January 1970

There is no quantifiable difference between men and women at the company.

Job Satisfaction Level

2.0
  • Recent Salary (USD)

    $25k-$50k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Yes

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    Yes

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

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January 1970

you will always be treated like a second citizen status

Job Satisfaction Level

2.0
  • Recent Salary (USD)

    $50k-$80k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Not for Promotion

  • Flexibility of the employer

    1 2 3 4 5
    it depends on the management
  • Recommend to Women?

    No

  • One Thing Employer Could Improve

    treat women like the men

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January 1970

The benefits are outstanding. I had a challenging pregnancy and was out of work for 8 months in a year. I lost no pay and had my job when I came back. If you are guest facing, the work life balance is minimal.

Job Satisfaction Level

4.0
  • Recent Salary (USD)

    $25k-$50k

  • Recent Bonus (USD)

    Not eligible for bonus

  • Took Maternity Leave Here? (Weeks)

    15 paid / unpaid

    Between short term disability, child bonding time and vacation time, I had 4.5 months off for maternity. This was after 10 weeks off for surgery when I was 4 months pregnant.
  • Are Women and Men Treated Equally?

    Not for Promotion, Evaluation and Reviews

  • Flexibility of the employer

    1 2 3 4 5
    It depends where you work. Limited flexibility as a restaurant or retail manager. More flexibility in support positions.
  • Recommend to Women?

    Yes

  • One Thing Employer Could Improve

    Improve my compensation

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anon3472

PayPal

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January 1970

Fantastic workplace culture and positive atmosphere. As a woman you are encouraged to succeed and given many resources to achieve your goals. Little in way of obstacles and not male dominated field.

Job Satisfaction Level

5.0
  • Recent Salary (USD)

    $50k-$80k

  • Recent Bonus (USD)

    $0-$10k

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Are Women and Men Treated Equally?

    Yes

  • Flexibility of the employer

    1 2 3 4 5
  • Recommend to Women?

    Yes

  • One Thing Employer Could Improve

    Improve my compensation

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