Customer Service Job Reviews

Women who work in Customer Service departments have an overall job satisfaction level of 2.7, 50.3% of them believe there is gender equality in their firms, and make an average salary range of $25k-$50k.

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anon4446

American Broadband & Telecommunications

Customer Service

January 1970

If you don't mind being sexually harassed and put in very uncomfortable situations by your superior then the job is great.

Job Satisfaction Level

1.0
  • Recent Salary

    $0-$25k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    No

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion, Hiring, Evaluation and Reviews

  • Level of Flexibility

    1 2 3 4 5
    They are flexible until you report sexual harassment. Once an employee reports management for sexual harassment your schedule suddenly changes to hours totally opposite of what you had previous to reporting.
  • Took Maternity Leave Here? (Weeks)

    None taken

    We were forced to cover the maternity leave of a coworker so that they would not fire her for taking maternity leave. Pregnant workers were pressured to make their maternity leaves extremely short using fear of replacement by management.
  • One Thing Employer Could Improve

    Stop sexual harassment by management. And stop retaliation for reporting sexual harassment by management.

  • Recommend to Women?

    No

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Horriblebosses

Zaner Harden Law LLP

Customer Service

January 1970

Go somewhere else. Horrible place to work. Micro managed. Awful

Job Satisfaction Level

1.0
  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    No

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion, Hiring, Evaluation and Reviews

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Unfair practices. People favored that work half as hard. Horrible HR

  • Recommend to Women?

    No

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HospitableHostess

Marriott International, Inc.

Customer Service

January 1970

My property is overwhelmingly managed by women. Extremely inclusive & diverse for example: associates speak different languages & marriott hires translators. We also have full time associates who are deaf & have other disabilities.

Job Satisfaction Level

4.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
    Choose your department wisely
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Improve schedule consistency (time/days present), PTO accrual rate, cost of medical care options

  • Recommend to Women?

    Yes

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anon4043

General Electric

Customer Service

January 1970

The company seems to work well with women. We have new CEO which always leads to change.

Job Satisfaction Level

4.0
  • Recent Salary

    $80k-$100k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    I'm not sure

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Not much; it's a great place to work

  • Recommend to Women?

    Yes

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FinancialFriend

BNY Mellon

Customer Service

January 1970

Education benefits and flexibility with work life balance are great perks.

Job Satisfaction Level

4.0
  • Recent Salary

    $50k-$80k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    I'm not sure

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Improve my compensation

  • Recommend to Women?

    Yes

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anon3685

The United States Air Force

Customer Service

January 1970

You can promote in your job as well as men.

Job Satisfaction Level

4.0
  • Recent Salary

    $50k-$80k

  • Recent Bonus

    $20k-$50k

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    Yes

Review User Image

anon3622

Meijer

Customer Service

January 1970

Plan on investing a full time status on achieving hours weekly.

Job Satisfaction Level

1.0
  • Recent Salary

    $0-$25k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    No

  • Are Women and Men Treated Equally?

    Not for Pay

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Consistent hours weekly and focusing on eliminating employees that hurt the function of company growth by not doing their assigned job.

  • Recommend to Women?

    No

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Viper

General Electric

Customer Service

January 1970

Working for GE gives you role flexibility and a chance to change career paths. the state in which you work and the division of GE you work for if that makes sense for you

Job Satisfaction Level

4.0
  • Recent Salary

    >$150k

  • Recent Bonus

    $10k-$20k

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
    Ability to be flexible will vary by role and by leader
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Improve my benefits (e.g. medical, maternity)

  • Recommend to Women?

    Yes

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Tia

General Electric

Customer Service

January 1970

A great place for women to work. Very flexible. Encouraging and motivating environment for women.

Job Satisfaction Level

4.0
  • Recent Salary

    $0-$25k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Improve my compensation

  • Recommend to Women?

    Yes

Review User Image

MGE

General Electric

Customer Service

January 1970

Medical benefits and retirement has declined tremendously; Caters primarily to millennials (who are still on parents health plan), which is convenient for GE for it seems to prefer short time employment and little incentive to keep employees long time---thus little investment to the "care and feeding" of employees.

Job Satisfaction Level

3.0
  • Recent Salary

    $100k-$150k

  • Recent Bonus

    $20k-$50k

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    6 paid / 6 unpaid

  • One Thing Employer Could Improve

    Improve my benefits (e.g. medical, maternity)

  • Recommend to Women?

    Yes

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