Customer Service Job Reviews

Women who work in Customer Service departments have an overall job satisfaction level of 3.2, 65% of them believe there is gender equality in their firms, and make an average salary range of $25k-$50k.

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BeaBoss555467

Gib's New York Bagels

Customer Service

January 1970

Don't work too hard. It is a fun place to work but there is gender inequality.

Job Satisfaction Level

1.0
  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    I'm not sure

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion, Evaluation and Reviews

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Hours, Culture

  • One Thing Employer Could Improve

    Improve my compensation

  • Recommend to Women?

    No

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Bosslady466980

Georgetown Sleep Center

Customer Service

January 1970

The are a family owned company who never fires their “friends”, even if they cannot complete their job tasks.

Job Satisfaction Level

1.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Work-Life Friendly Attributes:

    Hours, Culture

  • One Thing Employer Could Improve

    Improve my compensation

  • Recommend to Women?

    Yes

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Explorer636917

Imagine Learning

Customer Service

January 1970

Very family oriented; however, if you have children much of your vacation could be used for sick children depending on your position.

Job Satisfaction Level

3.0
  • Recent Salary

    $50k-$80k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    I'm not sure

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
    Flexibility depends greatly on your position as some have more flexible options than others. Also, certain times of the year are busie than others altering the flexibility of schedules.
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Hours, Culture

  • One Thing Employer Could Improve

    Improve my compensation

  • Recommend to Women?

    Yes

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GirlBossanova328881

Related Companies

Customer Service

January 1970

Be prepared to be part of a boys' club. You have to work hard, roll up your sleeves and give your all.

Job Satisfaction Level

3.0
  • CEO supports Gender Diversity?

    I'm not sure

  • Are Women and Men Treated Equally?

    Not for Promotion, Hiring

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Hours

  • One Thing Employer Could Improve

    Promote more women into leadership positions

  • Recommend to Women?

    Maybe. I would recommend this employer depending on the department. Some departments have flexibility to move up - others don't.

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Changemaker563960

Uber

Customer Service

January 1970

it's gotten much better since the former ceo left in 2017

Job Satisfaction Level

4.0
  • Recent Salary

    $100k-$150k

  • Recent Bonus

    $10k-$20k

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Hours, Culture, Policies

  • One Thing Employer Could Improve

    Improve my compensation

  • Recommend to Women?

    Yes

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Balanced954883

Gartner

Customer Service

January 1970

There are opportunities for recent graduates, but not seasoned professionals.

Job Satisfaction Level

2.0
  • Recent Salary

    $80k-$100k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    No

  • Are Women and Men Treated Equally?

    Not for Evaluation and Reviews

  • Level of Flexibility

    1 2 3 4 5
    Depends upon your role; while most of the workforce is remote, some roles are micro-managed under the guise of "Center of Excellence".
  • Took Maternity Leave Here? (Weeks)

    8 paid / unpaid

  • Work-Life Friendly Attributes:

    Policies

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    Maybe. They implement metrics that don't reflect customer satisfaction and retention.

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Leader463041

Omnicom Group Inc.

Customer Service

January 1970

I worked at Entree Health (an omnicom group company.) I can say the culture at Entree Health was absolutely amazing and the entire team - top down - is extremely supportive of female development and growth.

Job Satisfaction Level

5.0
  • Recent Salary

    $100k-$150k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Hours, Culture, Policies

  • One Thing Employer Could Improve

    Not much; it's a great place to work

  • Recommend to Women?

    Yes

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Leader463041

Entrée Health

Customer Service

January 1970

The culture at Entree Health is one of the best company cultures I've been part of. Each and every employee is extremely kind, supportive, and hard-working. Can't say enough good things about this group.

Job Satisfaction Level

5.0
  • Recent Salary

    $100k-$150k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Not much; it's a great place to work

  • Recommend to Women?

    Yes

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GlamBam

Ultimate Software

Customer Service

January 1970

You will never feel intimidated by male employee's at this company. Everyone is treated equally, even outside of gender roles.

Job Satisfaction Level

5.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Not much; it's a great place to work

  • Recommend to Women?

    Yes

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Changemaker174158

Seagate Technology

Customer Service

January 1970

I am currently very happy with my immediate leadership / executive team and am working on a key initiative that could really improve customers' experience with the company. The culture does tend to be a bit of the old school approach and very hierarchical....some groups more so than others.

Job Satisfaction Level

4.0
  • Recent Salary

    >$150k

  • Recent Bonus

    $20k-$50k

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Not for Promotion

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    8 paid / unpaid

  • One Thing Employer Could Improve

    Invest in the initiatives teams are being asked to drive. Budget reductions have impacted our ability to be successful with some key initiatives.

  • Recommend to Women?

    Maybe. Depends on the job / location they might be interested in applying.

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