Customer Service Representative Job Reviews

Women who are Customer Service Representatives have an overall job satisfaction level of 2.8, 60.7% of them believe there is gender equality in their firms, and make an average salary range of $0-$25k.

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Goalsetter498274

Anthem, Inc.

Customer Service Representative, Customer Service

January 1970

Don't do it if you are above 30 and have any disabilities.

Job Satisfaction Level

1.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    No

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Anthem is a very hostile place to work. They allow bullying and discrimination to take place and do nothing to help employees who are experiencing it. My previous manager even admitted on an unemployment recorded call that he did not follow up on an official complaint that I had made against another employee. Even with this Anthem was allowed to get out of paying unemployment benefits. Do not work here or pick another insurance company for your coverage.

  • Recommend to Women?

    No

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Bosslady203167

CooperVision

Customer Service Representative, Customer Service

January 1970

Do not have children. If your child gets sick it will count against you.

Job Satisfaction Level

2.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    I'm not sure

  • Are Women and Men Treated Equally?

    Not for Pay, Evaluation and Reviews

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Policies

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    No

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Focused995657

Alaska Airlines

Customer Service Representative, Customer Service

January 1970

it is a career that requires your almost full commitment, though a part time job, you are required to come to work almost 5 days a week and can barely find the time to enjoy your travel benefits as a result

Job Satisfaction Level

4.0
  • Recent Salary

    $0-$25k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    I'm not sure

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Hours

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    Yes

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Explorer546365

Fifth Third Bank

Customer Service Representative, Retail

January 1970

Do not let anyone make you feel invaluable, know your worth and stand up for yourself.

Job Satisfaction Level

1.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    I'm not sure

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion, Evaluation and Reviews

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    If they say they are a diverse company, than they should also show it.

  • Recommend to Women?

    No

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BeaBoss359011

General Dynamics

Customer Service Representative, Healthcare

January 1970

Benefits are great but be prepared for the stress levels that it will take you to.

Job Satisfaction Level

2.0
  • Recent Salary

    $0-$25k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Hours

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    Yes

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IntentionGirl697257

Carlisle Fluid Technologies

Customer Service Representative, Customer Service

January 1970

It is a great place for enterprising women to work.

Job Satisfaction Level

4.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    Not eligible for bonus

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Not for Promotion

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • One Thing Employer Could Improve

    Not much; it's a great place to work

  • Recommend to Women?

    Yes

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anon5401

Columbia Memorial Hospital

Customer Service Representative, Customer Service

January 1970

Managers are very understanding of family emergencies and are sympathetic to employee's needs.

Job Satisfaction Level

4.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    12 paid / unpaid

  • Work-Life Friendly Attributes:

    Culture

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    Yes

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anon4910

Safelite

Customer Service Representative, Customer Service

January 1970

You can pick your schedule for the most part. I chose a 6-2 shift because my husband can take our son to school and I get off in time to pick him up

Job Satisfaction Level

3.0
  • Recent Salary

    $0-$25k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    7 paid / 6 unpaid

  • Work-Life Friendly Attributes:

    Hours

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    Yes

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KCotter423

Columbia Memorial Hospital

Customer Service Representative, Healthcare

January 1970

Very friendly atmosphere, supportive co workers. Management was very understanding in case of family emergency.

Job Satisfaction Level

4.0
  • CEO supports Gender Diversity?

    Yes

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    12 paid / unpaid

  • Work-Life Friendly Attributes:

    Hours, Policies

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    Yes

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Anonymous - 20817

Macy's, Inc.

Customer Service Representative

January 1970

Very flexible hours. Wonderful co-workers throughout the store in all departments.

Job Satisfaction Level

4.0
  • Recent Salary

    $0-$25k

  • Recent Bonus

    Not eligible for bonus

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Hours, Culture, Policies

  • One Thing Employer Could Improve

    Not much; it's a great place to work

  • Recommend to Women?

    Yes

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