Customer Success Manager Job Reviews

Women who are Customer Success Managers have an overall job satisfaction level of 4.3, 66.7% of them believe there is gender equality in their firms, and make an average salary range of $50k-$80k.

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Bosslady636794

Bidgely

Customer Success Manager, Operations

January 1970

The policies and culture are very flexible, but the number of women and presence of women in leadership roles is very low

Job Satisfaction Level

3.0
  • CEO supports Gender Diversity?

    I'm not sure

  • Are Women and Men Treated Equally?

    Yes

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

  • Work-Life Friendly Attributes:

    Hours, Culture

  • One Thing Employer Could Improve

    Promote more women into leadership positions

  • Recommend to Women?

    Yes

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Bosslady299209

Instructure

Customer Success Manager, Customer Service

January 1970

I would say that they should come in with the awareness that there are implicit biases, often culturally/religiously-based, that they should be cognisant of.

Job Satisfaction Level

5.0
  • Recent Salary

    $50k-$80k

  • Recent Bonus

    $0-$10k

  • CEO supports Gender Diversity?

    No

  • Are Women and Men Treated Equally?

    Not for Pay, Promotion, Hiring

  • Level of Flexibility

    1 2 3 4 5
  • Took Maternity Leave Here? (Weeks)

    None taken

    I am about to take Mat Leave and will attempt to negotiate for greater than 2 weeks
  • One Thing Employer Could Improve

    Improve my benefits (e.g. medical, maternity)

  • Recommend to Women?

    Maybe. I would say that they should come in with the awareness that there are implicit biases, often culturally/religiously-based, that they should be cognisant of. I would not recommend this to a woman who does not have strong social skills or the ability to advocate for themselves in a culturally sensitive way. It's complicated.

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Lady LucyQ

Asana

Customer Success Manager, Customer Ops

January 1970

Established from the earliest days, Asana has mindfulness as a core value. This is apparent in the culture, long-term vision, and daily interactions. Colleagues are always looking for ways to be more inclusive, and while there are several internal groups to participate in, participation is almost always based on interest and initiative, never on established bias or defined groups. Needs and concerns are addressed immediately and professionally, and there is a wealth of outlets to express thoughts or concerns including general forums (in Asana), 1:1 meetings, mentorship, and direct lines to leadership.

Job Satisfaction Level

5.0
  • Recent Salary

    $50k-$80k

  • Recent Bonus

    $0-$10k

  • Typical Hours (per day)

    10 hours

  • Are Women and Men Treated Equally?

    Yes

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Recommend to Women?

    Yes

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