Continuing work from Client Solutions Manager role. This title change was to align my title with my responsibilities.
Client Solutions Manager
GroupVisual.io | Boston, MA, USA
December 2018 - December 2019
- Operations Management: audit, improve, and establish UI/UX design project workflows and processes; main escalation point for project management team
- Business Development: assist in preparing proposals and statements of work; collaborate with management team in strategic business decisions
- Personnel Management: responsible for hiring, training, and managing Client Solutions team
- Project More ...
RWS Life Sciences | Boston, MA, USA
November 2017 - December 2018
- Leadership: Team Lead for the Boston Project Management and Quality Assurance teams, providing guidance concerning project- and account-level issues; escalation point for all accounts in the Boston office
- Process Improvement: Took the initiative to learn a new process to roll out company-wide
documentation to improve consistency across the company; one of the go-to people concerning this More ...
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University College London
Masters, Translation Theory and Practice | London, UK
2011 - 2012
University of Virginia
Bachelors, French Language and Literature | Charlottesville, VA, USA
2007 - 2011
Leadership PMPProject ManagementStakeholder ManagementAccount managementTeam LeadershipProcess ImprovementTeam WorkTranslationLocalization and Globalization