- Worked with internal and external stakeholders to collect and refine product needs and requirements for 10+ projects (i.e. Non-Deliverable Forwards,Crypto Custody).
- Served as Product Lead for 2 Verticals (Trade Settlement & Foreign Exchange): Composed MVP specs with success metrics and prototypes for product features.
- Conducted client demos of upcoming features to select clientele for More ...
AND CO | New York, NY, USA
August 2016 - July 2017
- Doubled user base and user activity levels from 50% to 80% with the successful design and delivery of the universal contract feature in both mobile and web apps.
- Owned and launched the FAQ smart chat feature on both mobile and web apps allowing Account Managers to focus on user conversion goals instead of answering client inquiries.
- Led a team of 3 Account Managers in tracking and setting More ...
Show 4 more
Bachelors, Chemical Engineering | Syracuse, NY, USA