I provide help desk support to users who are having trouble with their machines. I do my best to explain it to them in a way they can understand and provide prompt solutions.
Borough of Manhattan Community College, CUNY | New York, NY, USA
April 2019 - Present
- Assisting with teaching duties
- Tutoring students and helping them study for the A+ certification
- Maintaining homework record
Robert Half | New York, NY, USA
December 2018 - December 2019
Providing Support for different businesses as needed.
Nespresso, December 2018
- Assisted with an office move from one location to another.
- Was required to remove cables, set up computers, and
CUNY Office Assistant
Baruch College | New York, NY, USA
September 2015 - March 2017
- Changing the toner and ink for the printer on the occasion, and some trouble shooting in general.
- Customer service: having to deal with aggravated and stressed students while maintaining a
- Made suggestions to improve the workflow, as well as keep digital records of meetings and waste management
- In charge of planning and ordering food for events, such More ...
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Kingsborough Community College
Associate, Liberal Arts | Brooklyn, NY, USA
2010 - 2011
Computer trouble shootingComputer MaintenanceSoftware TroubleshootingGENERAL CUSTOMER SERVICEHELP DESK SUPPORT