South Carolina Department of Health and Environmental Control | Columbia, SC, USA
April 2020 - June 2020
• Aided with daily quality assurance amendment reports required for the health care providers.
• Maintained the amendment report database and uploaded the amendment reports daily.
• Modified and created Microsoft Excel workbooks with confidential data to document turnaround time and medical facilities errors, e.g. misspelling of patient’s name for monthly reports.
• Provided general More ...
South Carolina Department of Health and Human Services | Columbia, SC, USA
June 2018 - November 2019
• Analyzed and solved discrepancies between databases and determined the appropriate system based on members’ eligibility, policy, and payment category.
• Used ticketing systems (Service Manager) to document and route amendment reports to the appropriate group(s) who can assist in resolving the issue.
• Modified 9,500 Microsoft Excel spreadsheets and amendment reports pertaining to Medicaid More ...
Kohl's | Columbia, SC, USA
April 2013 - December 2018
• Greeted customers, responded to questions, improved engagement with merchandise and provided outstanding customer service.
• Trained 2-3 new employees for the holiday season.
• Managed financial transactions, and balanced drawers.
• Served as the department expert regarding department specific services, merchandise, and procedures.
• Performed and assisted with price changes, callbacks More ...
Show 2 more
Central Carolina Technical College
Associate, Computer Technology | Sumter, SC, USA
2016 - 2018
Central Carolina Technical College, Sumter, SC
Associate Degree in Applied Science, Major: Computer Technology May 2018
UNIVERSITY OF SOUTH CAROLINA
Bachelors, Hospitality Management | Columbia, SC, USA
2014 - 2016
University of South Carolina, Columbia, SC
Bachelor of Science in Hospitality Management, May 2016
Minor in Sport and Entertainment Management
SQLData EntryMicrosoft WordMicrosoft OfficeMicrosoft ExcelMicrosoft PowerPointMicrosoft AccessClerical Information TechnologyFundraisingDatabaseAdministrative Assistant Data AnalystSales associateMainframeFaxingAdministrative or ClericalEntry LevelDATABASE MODELINGData miningCopyingHIPAAOperating SystemsScanningWindows 7Messages and ContactCommon End-user SoftwareCore OfficeCUSTOMER SERVICE ORIENTEDDocument-centricOperations, Monitoring and Software ManagementPrivacy and Data SecurityRecordkeeping and SuppliesMachinesCLERICAL SUPPORT