Perform simulation scenarios for hospital system and multi-disciplinary Healthcare University. Assist in training and onboarding of new Standardized Patients (SPs). Work with high fidelity manikins and task trainers. Teach
SPs how to display physical findings across multiple disciplines. Debrief SPs and ensure psychological safety
using industry best practices. Perform in situ simulation More ...
Senior Claims Administrator
Westcor Land Title Insurance Company | Maitland, FL, USA
January 2011 - Present
Provide policy coverage analysis of real estate title insurance claims. Communicate with customers, outside
legal counsel and Senior Executives. Provide training and onboarding of new claims personnel. Appear as
Subject Matter Expert and Designated Company Representative in litigation.
• Certified Continuing Education Speaker by the Florida Department of Financial More ...
Workflow Team Leader
Data Trace Information Services | Gainesville, FL, USA
September 2008 - December 2010
Supervised remote team of foreclosure examiners. Established tracking of performance and production goals to provide feedback to employees and management on established objectives. Provided mentoring and team
building of remote employees.
• Elite level performer; recipient of multiple performance rewards
• Improved team production by 20% and reduced team errors by More ...
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Seminole State College of Florida
Bachelors, Health Sciences Simulation in Healthcare Education | Sanford, FL, USA
Bachelor of Science, Health Sciences - Simulation in Healthcare Education; cum laude
Seminole State College of Florida - Sanford, FL
Northwestern University Feinberg School of Medicine
Other, Medical Improvisation | Chicago, IL, USA
Using Applied Improvisation in medical settings as an educational tool to learn communication skills, learn problem solving and development of team building skills.
Other, Performance Improvisation | Orlando, FL, USA
Learning the history and basics of improvisation as a performance art and as an applied skill in education and business