Ambitious and dedicated professional with 10+ years of experience providing comprehensive customer and operational support. I deliver results effectively and efficiently.
MW Studio | Remote
June 2018 - Present
-Facilitate inbound and outbound communication (emails, phone message, etc.) in a timely manner
-Implement efficient processes and standards for employees as well as freelancers
-Calendar management: arrange meetings, appointments, and interviews for the office
-Coordinate customer service operations to find ways to ensure customer retention
-Manage high volumes of workflow including More ...
Adam Frank Incorporated | Remote
September 2016 - April 2019
-Supervise time management for the entire studio
-Make travel arrangements for CEO and team including, hotels, flights, and car bookings
-Maintain client and vendor relations
-Direct and develop the efforts of team members in attainment of established goals and objectives; monitor quality of product and level of service provided
-Partner with internal, national and international clients to More ...
Brett Matthews Photography | Remote
August 2010 - September 2016
-Supervise all photographers, retouchers, designers, and social media associates
-Lead post-production team to ensure consistent on-time deliveries
-Manage and prioritize multiple projects simultaneously
-Oversee retouching and editing of images
-Conducts administrative duties, payroll, supply/general inventory, phone/email, schedule appointments More ...