I learn your process and find ways to make it better.
Help Desk Agent
David Weekley Homes | Houston, TX, USA
August 2017 - Present
Senior Software Quality Assurance/Sales System Engineer
BindView Development | Houston, TX, USA
November 1997 - November 2002
Earned Microsoft Certified Systems Engineer and Certified Novell Engineer certificates.
Wrote comprehensive test plans for Novell and Microsoft Active Directory standards compliance software.
Started automated testing of alpha software to reduce time from conception development to ready to market for bv-Control for Active Directory and bv-Control for Novell Directory Services servers and More ...
University of Houston
Bachelors, Biochemical and Biophysical Sciences | Houston, TX, USA
1992 - 1995
After five years with BindView Development Company in both their software development and sales, I spent time to raise my family while maintaining hybrid Windows/OSX network at home. I am currently with David Weekley Homes learning process management and ways to improve the flow of information in order to maximize profits while utilizing everyone's potential.