• Facilitated extraction and engineering features from large data sets, predicted customer churn rate using
machine-learning algorithms including Random Forest, XGBoost, Time Series, leveraged marketing resources
efficiently to target customers with high churn probability; increased retention rate by 20% in three months
• Built collaborative filtering recommendations models, scored and segmented More ...
Data Quality & Analytics Associate
PIMCO | New York, NY, USA
May 2016 - May 2018
• Administered SQL scripts to monitor data quality and populate daily performance table from data warehouse
• Carried out the reconciliation of discrepancies and development of visualization alerts on channel, relationship
and account level to help the Operations Team in promptly responding to data pipeline malfunction
• Coordinated with client managers in planning and executing marketing More ...
Data & Reporting Analyst
QBE Insurance | New York, NY, USA
February 2014 - February 2016
• Provided support with data needs for assigned area of responsibility by evaluating requests, gathered and
manipulated relevant information using SQL
• Developed data visualization to monitor monthly metrics for stakeholders in Tableau, prepared and delivered
business insights on major broker’s performance and supporting ongoing analysis in partnership with the global
• Conducted More ...