Leader of account and project management for multi-faceted client relationships and business strategy development for
ten national accounts, managing a full-service product management of healthcare software products, business services and consulting. Facilitated client presentation, training, software testing, upgrades and implementation "go-live"
campaign support. Participating and More ...
Client Care Specialist
NextGen Healthcare | Remote
April 2009 - March 2014
Specialized in creating and implementing strategic plans for software upgrades, ancillary product installs, staff training and meaningful use attestation. Mentored new teammates, structured training and advised on client's needs.
? Directed efforts that yielded a $39M increase in revenue over 5 years; $490M to $529M
? Accountable for the post-sale management and More ...
Manager, Channel Sales & Marketing
INGRID HOME SECURITY | Berwyn, PA, USA
January 2008 - January 2009
Accomplished strategic solution-based wireless home security technology company sales and performed analytical
marketing approaches in order to increase product line profitability. Provided customer service and customer support to new acquisitions and leads. Performed market research and competitive analysis to identify key advantages in efficiencies and relevant content for sales and marketing More ...
UNIVERSITY OF PITTSBURGH
Bachelors, Communications | Pittsburgh, PA, USA
2001 - 2005
Bachelor's Degree - Communications
University of Pittsburgh, Pittsburgh, PA