Monitor and maintain all short-term and long-term boat storage contracts for 35-40 boats ranging in value up to $1.6 million.
Oversee all boat brokerage and sales contracts of houseboats ranging in length from 40 to 75 feet.
Maintain excellent communications with the National Park Service and the concessionaires in Glen Canyon National Recreation Area.
Increased repeat clients and referrals More ...
Girl Scouts of Western Washington | DuPont, WA, USA
March 2017 - April 2020
Manage and oversee the annual registration process for 24K+ Members, 2.5K in resident camps and 4.5K in event registrations across Western WA.
Onsite & Remote Efficient in Salesforce troubleshooting, problem resolution and managing all escalated tier 3 or 4 customer inquiries while maintaining a 60% first call resolution from direct reports on tier 1 & 2 inquiries.
Rethink and customize More ...
REGISTRATION HOUSING MANAGER
eventcore | Seattle, WA, USA
April 2016 - January 2017
Registration lead for large corporate clients, including Microsoft and AOL, with a focus on complex site portals and large-scale developer event housing needs.
Ongoing consultation and support of clients, vendors and end users to remain in line with best practices, efficiency and high ROI.
Monitor international housing blocks and hotel contracts for events with diverse global audiences More ...
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Montana State University
Bachelors, Media & Theatre Arts | Bozeman, MT, USA
1995 - 2000
MONTANA STATE UNIVERSITY - BOZEMAN, MT.
Bachelor of Arts - Media & Theatre Arts
FinanceSalesCustomer serviceComplianceSalesforce operationsAccountingRetailFundraisingContractsHelp Deskfinancial aidBest PracticesSpecial eventslendingInternal AuditbrokerageOtherAdministrative or ClericalBilling and CollectionsBusiness Operations and General BusinessGeneral Skills and ActivitiesManagement Activities or FunctionsData IntegrityGeneralMessages and ContactROICall Center or Help Desk or Customer ServiceCUSTOMER SERVICE ORIENTEDFinancial Planning & AnalysisBUDGETSPROBLEM RESOLUTIONFORECASTSCUSTOMER INQUIRIESREGISTRATIONSA/RA/PBUSINESS PROCESS FLOW