Forward-thinking facilitator in a variety of healthcare settings and the education setting. Excellent leader who encourages growth and creativity in the training environment.
Software Application Trainer
Sapphire Software Solutions | Allentown, PA, USA
December 2018 - Present
Deliver trainings onsite and via webinar to school district administrative, teaching, and nursing staff in the following areas: security wellness, district setup and maintenance, student demographics and enrollment, community web portal, attendance and discipline, LMS, and PIMS state reporting. Subject matter expert and lead trainer for the Student Services (Special Education, Gifted, 504, MTSS More ...
Learning and Engagement Facilitator
Credible Behavioral Health | Remote
May 2017 - November 2018
Facilitated trainings onsite to partners nationwide via onsite to behavioral healthcare agency administrative, counseling, medical, front desk, and residential staff. Also delivered informational webinars to Credible staff on a regular basis (e.g., release items, behavioral health “hot topics”). Worked closely with upper management to redesign training curriculum for superusers and end users More ...
Affiliate Systems Trainer
Planned Parenthood | Allentown, PA, USA
July 2013 - March 2017
Implemented and facilitated go-live events throughout all 13 medical center sites in the affiliate. In addition, developed and maintained best practice user guides which were specific to staff roles and workflows for medical, patient portal, and schedule maintenance. As a member of the Risk and Quality Management team, worked closely with the Compliance Program Administrator to develop audits More ...
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Kutztown University of Pennsylvania
Bachelors, Speech Communication | Kutztown, PA, USA