Operations, HR, Sales and Technical Support leadership. My focus is developing people to drive sales and organizational efficiencies to maximize profitability and customer experience.
Engage, LLC | Alexandria, VA, USA
December 2019 - Present
Head of all HR functions of the business including; business management/leadership strategy, talent planning and acquisition, learning and development, employee relations and employee engagement.
Streamline on-boarding process and training for all employees new to the company
Provide weekly touch points for employees to improve culture and communication through COVID-19 (remote)
Drive employee More ...
Apple | McLean, VA, USA
September 2013 - December 2019
Manage overall store operations; scheduling, payroll, supply order, vendor management, inventory control, communications
Overall office management and administrative functions; to support Finance, HR, and Field Leaders
Establish and execute strategic plans and objectives to drive and improve all metrics
Communicate and develop strategies for corporate initiatives out to the greater team More ...
Coldwater Creek | Annapolis, MD, USA
September 2008 - September 2013
Overall retail store operations at largest store in southeast region, 2nd highest in volume
Analyzed root cause issues to develop and drive results across all KPIs as reported on a “power ranker” report; each store moved to being top 50 store within 1 year
Manage change in the store, with the customers, associates, and company expectations.
Worked on the company wide project to revamp the More ...