Passionate team captain, consultant, and strategic thinker known for developing the next generation of leaders and sparking employee engagement through exceptional training techniques.
Regional Director of People Development
TKC Holdings | Phoenix, AZ, USA
July 2020 - Present
Learning and Development Associate Program Manager
Uber | Phoenix, AZ, USA
March 2020 - May 2020
Hired to define, develop, and strategically drive a variety of learning initiatives across all lines of business.
• Worked to infuse culture with continuous learning opportunities and optimize departmental onboarding by collaborating with stakeholder partners on training needs and strategies.
• Quickly identified the need for a regular cadence of trainer observations and feedback to improve More ...
Learning and Development Manager
TTEC | Phoenix, AZ, USA
July 2019 - February 2020
Created and delivered bespoke training programs designed to improve the productivity and effectiveness of the company and its employees. Assessed company-wide developmental needs to drive training initiatives and set the groundwork for suitable training solutions that supported a variety of learning methods.
• Increased onboarding rep performance 15% by developing strategies and action plans More ...
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Masters, Business Administration | Remote
2006 - 2009
Middle Tennessee State University
Bachelors, Business Administration | Murfreesboro, TN, USA