Deliver exceptional customer service that ensures sales and high levels of customer satisfaction by:
• Executing the four core service principles: put the book in the customer's hand, offer to order, explain the membership program, and provide fast cashiering service.
• Greeting and establish rapport with customers, proactively engaging them in conversations.
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The Ohio State University
Bachelors, Marketing | Columbus, OH, USA
2017 - 2020
The Ohio State University, Columbus, OH
Aug. 2017 - May 2020
B.S., Business Administration (Marketing Specialization)
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