Experienced more than 10 years in Customer Service with excellent customer communication and problem solving skills. Energetic, creative, dependable, hardworking and driven to reach company goals.
Spectrum | Orlando, FL, USA
June 2020 - Present
Problem solver who can multitask to repair a variety of services and equipment.
Patiently and effectively communicate with customer
Answer questions about their service plan and account
Leave a positive impression on customer interactions.
Answer incoming phone calls and provide support to callers experiencing computer problems of all kinds.
Use information from customers More ...
Publix Super Markets | Orlando, FL, USA
March 2015 - May 2020
Contributed to the growth of the business by ensuring that customers were satisfied with service and quality.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Answer important and time-sensitive calls.
Opened and closed the store.
Audit cash drawers and set them up for cashiers.
Made bank deposits and prepared them to be picked up by Loomis.
Worked under strict More ...