A culture builder that creates dynamic teams delivering exceptional customer relationships and profit growth strategies.
Encore | Remote
February 2016 - Present
My core strength is developing talent and creating engaged teams who deliver outstanding customer service.
Having an engaged team we annually achieve CSI scores of 96% or higher.
Renewed 98% of all contracts.
Drove profitability improvement year over year through efficiency strategies & top line revenue growth.
Mentoring team members for career growth opportunities, which builds a stronger More ...
Bottom Line ImprovementEngaging PeopleLeadership Mentoringdeveloping peopleEstablishing customer relationships