? Provide overall governance, operational and project management support over all activities and work streams, ensuring all are directly involved and in line with the project objectives encouraging best practices in project management and planning.
? Provide Product Owner support through regular communication with government customers such as VA, DoS, DoD ensuring consistent information and More ...
Deployment Business Manager
Deloitte Audit thru APN Consulting | Plainsboro Center, NJ, USA
March 2015 - October 2015
? Support the global deployment and adoption of end-to-end process to member firms with regional and local requirements customization as required.
? Develop and define deployment guidance, project plans, risks, learning materials, and planning timelines to ensure successful deployment of products.
? Liaised with project stakeholders and managed ongoing relationships with assigned project More ...
CastleBay Consulting | Remote
February 2014 - May 2014
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University of Delaware
Bachelors, Technical Writing | Newark, DE, USA
? University of Delaware, Newark DE, Bachelor of Arts in English, concentration in Technical Writing
Graphic DesignProduct designUX designUI designProject ManagementCustomer serviceInteraction DesignProgrammingInformation TechnologyVisioJiraSharePointRetailInternetMotion DesignChange ManagementVisual DesignUser ExperienceUser ResearchITILproject manageruser interface designbusiness intelligenceUser interfaceAdministrative or Clericaluser storiesData QualityProject PlansMessages and ContactCall Center or Help Desk or Customer ServiceCustomer FacingCUSTOMER SERVICE ORIENTEDPositionsConfig Deploy Upgrade MigrateOperations, Monitoring and Software ManagementPrivacy and Data SecurityDEPLOYMENTQA and QCMICROSOFT SHAREPOINTSERVICE DESKPMOPROJECT PLANWEB UI