I am a US Navy Combat Veteran with years of experience that allows me to work through "stressful conditions" without breaking my smile. I love people, and watching them grow.
Chili's Bar & Grill | Kemah, TX, USA
February 2020 - Present
Gigglin' Marlin Dive and Swim | Houston, TX, USA
May 2019 - December 2019
• Manage pool schedule based on swim and scuba classes.
• Schedule classes for 5 instructors and 200+ students.
• Schedule lifeguards for private parties
• Hire and train new swim instructors and life guards.
• Monitor and maintain pool chemistry.
• Teach swim lessons.
Customer Service Representative
Academy Sports + Outdoors | Remote
June 2018 - August 2018
Answer phones, chats, and emails regarding customer questions ranging from gift card balance
to merchandise returns
• Assist customers with any and all concerns and questions
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Bachelors, Psychology | Abilene, TX, USA
2015 - 2016
Bachelor of Behavioral Science
eventsSalesmarketingCustomer serviceRetailFundraisingbusiness managementRelationship buildingQuality controlAccounts PayablefilingAnswer phonesCustomer Service Representativebusiness planningAdministrative or ClericalBilling and CollectionsASSOCIATEDatabase Managementfront deskAudienceMessages and ContactAdminCall Center or Help Desk or Customer ServiceCustomer FacingCUSTOMER SERVICE ORIENTEDDocument-centricComputer RelatedGREETRETAIL SALESPersonal AttributesAptitudesScientificProcessEXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLSPOSTAL