My passion lies in helping teams deliver projects with focus on delivering the right change, at the right time, for the right reason. I love helping teams deliver innovative solutions.
Arrow Electronics, Inc. | Remote
October 2014 - October 2019
Managed multiple teams (up to 150 resources located in the US and India) focused on project delivery, software testing, configuration management, and service desk operations. Managed departmental budgets and created a 5-year future look budget for the divisional VP and CIO.
• Launched and served as Scrum Master for implementation of JIRA, BitBucket, and FlexDeploy More ...
Director of Quality Assurance and CM
Healthgrades | Denver, CO, USA
August 2012 - October 2014
Managed team of 25 Quality Assurance and Configuration Management specialists in 2 regional business units supporting 2 releases per week.
• Reduced staff attrition from 75% to 0% by the end of first year through hiring for strategic skill sets and coaching of team members on how to improve departmental value proposition.
• Identified, developed, implemented, and More ...
Sports Authority | Englewood, CO, USA
September 2010 - April 2012
Managed team of 11 Quality Assurance Analysts testing weekly releases to support retail operations.
• Developed and launched processes, templates, and tools for QA organization in support of departmental and corporate goals and objectives in less than 5 months.
• Introduced a work estimation tool. This resulted in quality release delivery increasing by 30%.
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Truman State University
Bachelors, Political Science and Communications | Kirksville, MO, USA
Project ManagementAgile & Scrum MethodologiesVendor ManagementProcess ImprovementCross-functional CollaborationsMicrosoft Office SuiteAgile MethodologiesManager of ManagersSoftware Quality AssuranceCUSTOMER SERVICE ORIENTEDSIX SIGMA CERTIFICATION