Business Operations Project Management Office Vice President
Comcast | Atlanta, GA, USA
July 2016 - Present
• Led the implementation of a product and pricing transformation across the division and headquarters teams to simplify the customer experience and streamline operations. Results included an increase in monthly recurring revenue of $5 per customer and transactional Net Promoter Score of 6 points.
• Ran a joint tiger team with the Vice Presidents of Engineering and Product Marketing to launch a More ...
Kennesaw State University
Masters, MBA | Kennesaw, GA, USA
2010 - 2010
George Mason University
Masters, Master of Science Information Systems, | Fairfax, VA, USA
1991 - 1994
State University Of New York At Albany
Bachelors, Computer Science, Business | Albany, NY, USA