is accurate and current.
• Provide user support for the Global PLM system. Support the PLM Helpline and the ITSM
• Provide testing support for Global PLM platform support for 17x Enovia.
• Provide support for creating and updating person accounts and business objects related to accounts within the Global PLM system.
Independent Agent Representing
Aflac | Minneapolis, MN, USA
February 2017 - November 2017
Employee Benefit Consultant skilled at communicating benefits and Aflac policies. Skilled at identifying
client needs and identifying the right policy based on their need. Handle claim support for new and existing accounts. Quickly understood the applications Aflac uses for their policies and claims. Worked with clients to ensure they knew what applications to use and how to use them.
IT System Analyst
Seagate Technology | Shakopee, MN, USA
September 2011 - October 2015
Gathered and documented user requirements across a broad range of projects ensuring that
requirements were understood by the developers. Worked with business users to create/update business
processes to support the technology changes. Identified and managed master data and the system that
controlled them. Also, designed and documented the requirements for the interfaces needed to share the More ...
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University of Phoenix
Bachelors, Management Information System | Remote
2007 - 2011
Bachelor of Science, Information System
University of Phoenix, Phoenix, AZ
Diversity & InclusionProject ManagementSalesSQLexcelbig dataMicrosoft WordMicrosoft ExcelProgrammingMicrosoft AccessCompliancehuman resourcesInformation TechnologyVisioarchitectureDatabaseOracleChange ManagementData managementSix SigmaOrganization developmentHR ManagementAdministrative or ClericalMultimediaData MappingISOMetadataMetaphaseTeamcenterCommon End-user SoftwareCore OfficeVisualComputer RelatedConfig Deploy Upgrade MigratePrivacy and Data SecurityCLAIMSEMPLOYEE RESOURCE GROUPERP and CRMERPENTERPRISE RESOURCE PLANNINGQA and QCStandardsTechniquesUSER ACCEPTANCEIT PROJECT MANAGEMENTAPPLICATION DESIGN