I have worked in the customer service field for nearly 13 years now and have learned so much over this time. I have spent the past 3 years in the destination music festival industry in various roles.
RECRUITER & VOLUNTEER COORDINATOR
American Cancer Society | The Bronx, NY, USA
May 2015 - November 2016
?Reach out to the Bronx community to generate interest in the Making Strides Against Breast Cancer Walk.
?Secure meetings with potential sponsors and cultivate flagship teams.
?Secure variety of event vendors and entertainment.
?Diligently follow up with team leaders to encourage team growth and fundraising.
?Achieved a personal fundraising total of over $60,000.
?Assist in smooth execution of More ...
Noerr Programs-Dreamworks Dreamplace | Yonkers, NY, USA
November 2014 - December 2014
?Collaborate with Dreamworks Animation team to make sure the experience meets their vision.
?Recruit, train and oversee staff of over 40 cast members for high volume, seasonal, family attraction.
?Interview potential team members, hire staff and manage payroll.
?Oversee daily operations including abiding by cash handling procedures.
?Create schedules for both cast members and other managers More ...
Legoland Discovery Center Westchester | Yonkers, NY, USA
March 2013 - March 2014
?Hosting and coordinating several birthday parties throughout the day and ensuring a positive experience.
?Maintain overall condition of main hub by ensuring tidiness.
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Florida Atlantic University
Other, Hospitality and Tourism Management | Remote
2020 - 2020
Salesexcelreal estateGoogle DriveMicrosoft WordMicrosoft OfficepayrollMicrosoft PowerPointoperationsHubSpotSlackFundraisingbillingContractsLiaison Microsoft OutlookUser Experiencemusic industryMacAdministrative or ClericalBilling and CollectionsBookkeeping, Office ManagementBookeeping TasksEvent executionBusiness Operations and General BusinessGeneral Skills and ActivitiesManagement Activities or FunctionsGame DesignGeneralGroup TravelMusic FestivalsSeatingMessages and ContactAdminCommon End-user SoftwareCUSTOMER SERVICE ORIENTEDAccounting RelatedPayroll TasksARRANGEMENTSInteractive DesignDELINQUENT ACCOUNTSSMARTSHEETS