• Performed needs analyses with clients to understand their documentation needs, priorities, and timelines. Collaborated on creating a project plan and schedule.
• Edited research, medical, and technology content for style, grammar, and attention to detail, with a focus on accuracy, consistency, ease-of-understanding, and quality. Wrote e-books, documentation, blogs, and other business More ...
Senior Communications Strategist
Mayo Clinic (contract with TEKSystems) | Rochester, MN, USA
November 2019 - March 2020
• Developed a technical content strategy, combining how-to guides, documentation, social channels, and web, for an artificial intelligence platform.
• Collaborated with Mayo and Google developers to create internal and external topic-based documentation that leverages existing information on Google Cloud Platform.
• Set up a SharePoint intranet site to facilitate the user experience--from More ...
Senior Content Editor
Microsoft (contract for Projectline Services) | Remote
November 2018 - November 2019
• Edited and rewrote web content, customer emails, and system notifications with a human voice for Microsoft Azure and Dynamics 365, using Microsoft Word and SharePoint.
• Followed Microsoft corporate and product-specific style guides. Consulted with fellow editors and external style guides as needed.
• Analyzed words and meaning, editing content for clarity, accuracy, and flow, with a focus on More ...
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University of Wisconsin-Eau Claire
Bachelors, Communication Studies/PR and Spanish | Eau Claire, WI, USA
Universidad de Valladolid
Associate, Spanish Immersion Program | Valladolid, Spain
DevOpstechnical writingDocumentationContent StrategyCanvaG SuiteSocial Media StrategyProficient in Microsoft Word, Office, and Excelcontent writerTechnical DocumentationTechnical EditingTweetDeckContent Writing Adobe Acrobat ProContent editingbook editorcontent editorMemoir editor