• Activate and manage clients PPC advertising campaigns. Optimizing
campaigns as needed to fulfill client's success metrics.
• Collaborate with sales to identify opportunities to improve client
deliverables, anticipate client needs, and offer creative solutions.
• Manage projects across accounts, including conducting kick off calls,
hosting training sessions and working with internal teams to More ...
Senior Client Success Specialist, Enterprise
Indeed | New York, NY, USA
September 2017 - January 2020
• Managed a book of accounts with annual revenue over $2M. Ensured
campaigns were meeting KPI's.
• Identified opportunities for growth and product adoption. Monitored
and reported on campaign/account trends to help prevent churn.
• Collaborated with internal teams to solve technical issues. Escalated
product feedback and pain points to advocate on the clients behalf.
• Provided direction to More ...
Account Manager, 72Point US
SWNS Media Group | Brooklyn, NY, USA
October 2014 - August 2017
• Managed initial outreach and onboarding of pipeline of clients.
Educating them on product offerings and suggesting products to suit
• Partner with creative strategists to develop innovative and data-driven
campaigns bringing measurable ROI for clients.
• Lead projects involving cross-functional collaboration and complex
work streams. Compiled and analyzed reporting to create More ...
Bachelors, History | New York, NY, USA
2006 - 2012
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