I reviewed ADP Workforce Now Data, Reports, Documentation for errors and to improve everything for my team.
Takeda | Remote
February 2020 - May 2020
I reviewed and submitted Employee Benefit invoices using Coupa and researched/verified employee data in Workday.
HRIS Client Support
ADP | Elk Grove Village, IL, USA
August 2003 - December 2014
I was promoted from Level 1 up to senior Level 4 and worked incoming client calls and cases using Clarify CRM - supported various systems like ADP Workforce Now. During year end, I switched to Open Enrollment Specialist role and worked numerous clients as projects. Before leaving, I worked on Carrier Connections which were data feeds to 3rd party vendors.