I'm a ten year Naval veteran with two decades of customer service and working with the public.
Older Adult Case Manager
Creative Health Services | Pottstown, PA, USA
May 2016 - Present
• Develops a plan of treatment that is tailored to the specific older adult client needs;
• Work to support individuals and assist with decision making processes as a Certified Peer Specialist;
• Maintain case record of each assigned client according to regulatory standards and agency guidelines;
• Achieve sales goals and quotas while attending to patients' specific needs and More ...
Snacks U Like Vending | Rices Landing, PA, USA
October 2007 - September 2010
• Oversaw all day-to-day operations of a busy vending machine company;
• Maintained customer relations to ensure quality service and total customer satisfaction;
• Managed business financial records, bookkeeping and regulatory compliance.
The Mentoring Partnership of Southwestern PA | Pittsburgh, PA, USA
October 2008 - May 2010
• Provided motivational assistance for at-risk youth as part of an after-school program;
• Worked as an Educational Coach, Physical Fitness Coach, Life Coach and Creative Coordinator;
• Led arts and crafts projects, games, sports activities and teamwork exercises;
• Inspired self-esteem by teaching positive goals and promoting positive values.
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California University of Pennsylvania
Bachelors, Gerontology | California, PA, USA
2009 - 2012
United States Navy Veteran (10-years) - Corrections Officer / Counselor (Top Secret Clearance)
BS - Gerontology, California University of Pennsylvania, California, PA
Associate, Criminal Justice | San Diego, CA, USA
1984 - 1985
AA - Criminal Justice, National University, San Diego, CA
EducationSalesTrainingInventoryoperationsBookkeepingmanagementRegulatoryHelp DeskRegulatory ComplianceFood servicevery organizedmentorkitchenGovernmentInventory ControlOtherBusiness Operations and General BusinessManagement Activities or FunctionsGeneralcustomer relationsGeneral Knowledge and Learning ManagementPurchasing, Procurement, Inventory Control, Supply ChainDegreed AccountingHotel and HospitalityCooking and FoodCall Center or Help Desk or Customer ServiceCustomer FacingPositionsSATISFACTIONSALES GOALSPersonal AttributesAttitudeFood Industry Classifications