I love helping others, reliable, multi-task and work well under pressure. I am wiling to strengthen my skills and learn new ones.
Front Desk Agent
Rosen Hotels | Orlando, FL, USA
October 2018 - Present
Greeting guest; process check-ins and check-outs and making reservations.
Training with corresponding with housekeeping for preemptive room turnovers.
Answering phones to take reservations and/or respond to guest service requests.
Performing checks and balance on cash drop at beginning and end of each shift.
Beacon Hill Preparatory School | Miami Gardens, FL, USA
June 2014 - June 2018
Front desk, receptionist, registrar and secretary.
Assist with planning school events and field trips.
Account payable and receivable- Cash, check and credit card handling; balance inquiries and bill paying.
Creating documents, announcements, events fliers and emails.
Filing, updating and maintain private records of students and staff.
Promoting the school and school-related events.
Florida Agriculture & Mechanical University
Bachelors, Graphic Designs | Tallahassee, FL, USA
2005 - 2013
Graphic DesignMicrosoft OfficePhotoshopIllustratorInDesigntypingQuickbooksUser ExperienceExcellent Communication SkillsTeam BuildingOffice Assistant answering phonesAdministrative or ClericalBookkeeping, Office ManagementGeneral Non-Skilled LaborGeneral managementfront deskMessages and ContactAdminPeople OrientedCommon End-user SoftwareCore OfficeVisualGREETINGDocument-centricOffice TasksBookeeping SoftwareComputer RelatedPersonal AttributesANSWERINGAptitudesTechniques and ActivitiesEXCELLENT COMPUTER SKILLS