• Processed registration for patient radiology exams, Emergency Department visits, and for Labor & Delivery patients.
• Scheduled patients (including walk-ins), registered all patients and accurately updated demographic information.
• Provided direct customer service to medical staff and patients as a "Point of Service" employee.
• Supervised the process of burning copies of radiology exams More ...
Front Office Coordinator
Healogics, Inc. | Cumming, GA, USA
November 2014 - November 2018
• Provided frontline customer service and a friendly front desk presence to callers and patients.
• Maintained strict confidentiality of sensitive information and records in compliance with HIPAA regulations.
• Processed insurance verifications, collected patient copays and coordinated patient appointment scheduling.
• Applied and reconciled patient chargeables.
• Created correspondence More ...
File Clerk, Radiology Dept
SUNY Upstate Medical University | Syracuse, NY, USA
June 2012 - May 2013
• Scheduled patients for MRI, CT, Pet-CT, and Ultrasound scans as well as Interventional Radiology procedures.
• Obtained and verified insurance coverage, and advised non-insured patients of insurance enrollment.
• Prepared orders/paperwork for next day's appointments, obtained all previous exam information.
• Followed up with referring physician's offices for necessary paperwork for upcoming More ...
Le Moyne College
Bachelors, Business Management and Leadership | Syracuse, NY, USA
2009 - 2013
Le Moyne College, Syracuse, NY B.S. Degree in Business Management and Leadership MAY 2013
Coral Reef Senior High
High School, Legal & Public Affairs | Miami, FL, USA
2000 - 2004
Coral Reef Senior High, Miami, FL Legal & Public Affairs JUNE 2004
healthcareSalesData EntryInformation TechnologyLogisticsSchedulingRetailplanningnursingfile clerkClinicalCorrespondence manufacturingTelephone FaxingMedicalAdministrative or ClericalHealthcare Non-physician Non-nurseAllied HealthEntry LevelASSOCIATEGeneralHIPAAMRIRadiologyScanningGeneral managementfront deskMessages and ContactAdminPurchasing, Procurement, Inventory Control, Supply ChainCUSTOMER SERVICE ORIENTEDDocument-centricPositionsOperations, Monitoring and Software ManagementPrivacy and Data SecurityMachinesSATISFACTIONRETAIL SALESTechniquesMULTI-LINEPHONE SYSTEMULTRASOUNDTests and Functions