Executed and drove profitable sales of +9% exceeding $10 million in volume.
Leveraged annual payroll of over $700,000 and optimized scheduling of 50+ associates
Managed processing, flow, and merchandising of inventory into the store.
Interviewed, trained, and developed new talent. Mentored several associates to promote within the company.
Acted as a peer trainer for new managers. Taking on More ...
Eddie Bauer | Bellevue, WA, USA
August 2016 - November 2017
Ensured world class customer experience through sales leading, and performance feedback
Supported and coached management team to achieve personal and team results
Merchandised the sales floor and supervised processing, shipment and receipt of product
Pottery Barn | Lynnwood, WA, USA
April 2014 - August 2016
Managed and developed design studio specialist program; including hiring, training, and coaching associates
Resolved customer service issues by addressing logistical errors and using all available
resources to provide a complete solution
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Portland State University
Bachelors, Social Science | Portland, OR, USA
Portland State University, Portland, OR, 08/2011
Bachelor of Science, Social Science
coachingSalesmarketingInventoryMerchandisingpayrollhuman resourcesoperationsLogisticsSchedulingplanningLiaison purchasingstaffingmanufacturingAdministrative supportHR Managementbusiness planningEquipmentMAINTENANCEAdministrative or ClericalBookkeeping, Office ManagementBookeeping TasksBusiness Operations and General BusinessGeneral Skills and ActivitiesManagement Activities or FunctionsRecruitment & StaffingEntry LevelASSOCIATEGeneralMessages and ContactAdminPurchasing, Procurement, Inventory Control, Supply ChainBUDGETCall Center or Help Desk or Customer ServiceCustomer FacingCUSTOMER SERVICE ORIENTEDAccounting RelatedPayroll TasksORDERINGSALES GOALSSTORE SALESSALES SPECIALISTSALES FLOOR